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(2 reviews)

ZaZaChat is a Complete Help Desk Software for e-businesses

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ZaZaChat review by User
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" My time using Zaza chat"

What do you like best?

Their one chatter subscription is extremely affordable ($25 for one chatter when I had it) I actually used this for my own small business while it was a need when traffic to my website slowed down I canceled it only because it wasn’t being used but when I had heavy traffic on my website it cut down my need to reply to emails or return phone calls.

What do you dislike?

I don’t really like the way that it’s laid out but it gets the job done to me it’s a very very busy layout things need to be kind of sectioned off in their own area and just in one big blob on the screen.

Recommendations to others considering the product

I recommend this product if you’re a small business and will only have one person chatting at a time

What business problems are you solving with the product? What benefits have you realized?

Well I was a brand new business owner with an in demand online presence and people want to talk to me before ordering my services from my website it was too hard for me to call everyone back into hard for me to answer everyone’s emails in a timely fashion zaza chat let me get on during particular hours And answer my clients questions

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ZaZaChat review by User
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"It is an ok Chat system "

What do you like best?

It has some good features like monitoring clients in real time and the multitasking of chatting at the same time.

What do you dislike?

I did not really integrate with our system as well as some of the other chat systems out there.

What business problems are you solving with the product? What benefits have you realized?

All different departments to offer chat to our clients

What Live Chat solution do you use?

Thanks for letting us know!

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