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Zendesk Chat

4.2
(271 reviews)

Zendesk Chat’s live chat solution helps businesses increase sales conversion by engaging important leads on their websites.

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Zendesk Chat Pricing

Zendesk Chat pricing & plans
PriceDescriptionFeatures
LITE Free Best for individuals
  • 1 Concurrent Chat
  • Chat Rating
  • 14-day Chat History
BASIC $11.20 per agent/mo. ( billed annually) Great for lean teams
  • Unlimited Chats
  • 2 Triggers
  • 2 Departments
  • Widget Customization
ADVANCED $20 per agent/mo. (billed annually) Ideal for established teams
  • Unlimited Triggers
  • Unlimited Departments
  • Operating Hours
  • Chat Reports
  • REST API
PREMIUM $44 per agent/mo (billed annually) Perfect for industry leaders
  • Widget Unbranding
  • Agent Reports
  • Real-Time Monitoring
  • High Load Dashboard
  • IP Access Restriction
  • 24/7 Support
Pricing information for Zendesk Chat is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Zendesk Chat must be conducted with the vendor.
Free Trial is available

User-Reported Pricing Data

Perceived Cost

Based on 3,186 reviews across 34 products

Reviewers rank Zendesk Chat in the 59th percentile for cost in the Live Chat category
Customer Discount

Based on 47 reviews

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