Zendesk Support

Zendesk Support

4.2 out of 5 stars

Give customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

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Zendesk Support Pricing

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  • Essential
    $5 /month
    -Unlimited email addresses -Twitter and Facebook channels -Basic knowledge base -Web Widget & Mobile SDK -Agent Macros
  • Team
    $19 /month
    -Branded Help Center -Customer portal -Business rules -Performance Dashboards -Public Apps Marketplace
  • Professional
    $49 /month
    -Community forums -Multilingual content -Business hours & SLAs -CSAT surveys -Insights analytics -Custom private apps
  • Enterprise
    $99 /month
    -Custom agent roles -Multibrand support -Ticket Forms -Multiple schedules -Hourly Insights analytics -Launch Success Program -Auditing & admin controls
Pricing information for Zendesk Support is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Zendesk Support must be conducted with the vendor.
Free Trial is available

User-Reported Pricing Data

Perceived Cost of Zendesk Support

Based on 3779 reviews across 28 products

Reviewers rank Zendesk Support in the 72nd percentile for cost in the Help Desk category
Customer Discount

Based on 144 reviews

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