Micro Focus ZENworks Patch Management (formerly Novell ZENworks Patch Management) is an automated patch management solution that retrieves and deploys the right patches to the right machines at the right times.
Theoretically the software works well with the ZenWorks suite, that we use through its entirety. Technical support is helpful.
What do you dislike?
The software has many bugs and is constantly freezing. It also works poorly with our VPN network. The updates that are sent out don’t help with these issues.
What business problems are you solving with the product? What benefits have you realized?
ZenWorks Patch Management is cloud based which helps with the rollout of having it on all our computers and devices. The benefits are the cloud as well as its functionality with Comfigutation and Management (the entire suite.) The Chat as well as phone support are helpful with all issues.
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