What do you like best?
You can Link your defects to Stories.
You can Link your defects to Task.
You can Link your defects to Requirements.
It is really easy to Create Test Cases, Update those test cases, and Cloning those test cases.
You can easily Planning the Test Cycle which makes it really useful.
The cloning is not only limited to Test Cases, It allows you to clone the whole test cycle.
Creation of manual test execution is one of the good advantage of Zephyr
Reusability of manual test execution
It allows assigning test cases to release.
A timeline gives an overview about the next test execution.
Other colleagues can provide their feedback by commenting on the test cases.
What do you dislike?
Test case importing from existing excel sheet is not easy.
Filtering and searching is quiet hectic when you have lots of test cases.
It does not allow to import the test results.
Test Case format can not be customized, it is fixed.
Recommendations to others considering the product
Easy to Use.
Found more useful than other Test Management tools.
Test Cases can be exported.
UI is really light, impressive and easy to use.
What business problems are you solving with the product? What benefits have you realized?
I used it for organizing my test cases and update my result.
Based on the result, it is really easy to identify the success ratio of your execution, which helps me a lot in my product.
It is one of the best Plug-in into JIRA for QA, Project manager and developers to monitor tests and execution results.