The food options on ZeroCater were phenomenal. Healthy but still tasty and although the rotating menu of restaurants was a bit limited, I didn't really care because the food was so good. I also liked the fact that it was a self-serve catering, so that the caterers came to the office, dropped off the food, chatted with the office manager, and then let us be adults and serve ourselves. Unfortunately, my office is no longer utilizing ZeroCater because of cost, but I think fondly on MAGO's tacos and guac and anytime we had pho in the office. Nom nom.
What do you dislike?
ZeroCater (at the time) didn't have an online menu that I could peruse the week of, before getting in line to get my food. Very small world problems, but there ya go. ZeroCater also brought in a "thumbs up"/"thumbs down" review booth button clicker thingy late in the game, which was simultaneously incredibly ineffective and a hysterical attempt on their part to gather feedback about whether we liked or disliked the food that day.
What business problems are you solving with the product? What benefits have you realized?
Office catering for lunch. I was definitely not involved in the organizing of ZeroCater's menus or coordinating with ZeroCater officials, though.
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