What do you like best?
Access to many freelancer writers covering a wide range of topics and the relative ease of which you can manage the writing and editing process with a freelancer writer is good.
What do you dislike?
The user interface is not especially easy to use. The recent updates have improved things but I always feel like uploading a new project takes too long. There are too many clicks required to upload a brief.
Recommendations to others considering the product
I would recommend starting small! Managing the writers can be a joy at times, especially when you find some that you like, but sometimes it is really painful for all concerned. Make use of the writer auditions and give very clear briefs. Zerys as a platform is fine but the benefits come from matching people who need content with people who can provide it (sounds obvious!) but those relationships only flourish with well written, clear briefs!
What business problems are you solving with the product? What benefits have you realized?
We have in-house copywriting resource but sometimes we required additional resources on short notice or when the have capacity issues, Zerys can come to the rescue. Sometimes you might find that you need a specialist writer with subject knowledge that you just don't have in-house, which is also useful.