Not a lot if I'm really honest. Nothing works the way it should and it's incredibly expensive even for a standard CRM & email platform.
What do you dislike?
The amount of ongoing bugs within this system has gone beyond a joke. There is a clear issue of coding and they seem to not be bothered to address it, but to push you onto the new platform update for more money of course.
To give a specific example of a bug, I added an AB variant on a recurring campaign, it errored and the developers couldn't find out the problem for over a month. I was then told that the issue was the combination of an automated campaign together with an a/b test? Yes, that's right. It's not just this but the support and account management is slow to respond and don't have a level of attention to detail I'd expect from a standard platform (let alone one that costs so much). I'm constantly having to chase for updates, proposals, fixes - NIGHTMARE! Please just don't!
Recommendations to others considering the product
Don't do it! Simple. I really don't give feedback like this usually but I've had such a painful time with them I really wouldn't want anyone to spend money and time with this platform.
What business problems are you solving with the product? What benefits have you realized?
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