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ZetaHub

2.9
(7)

Digital marketing messaging platform

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ZetaHub Reviews

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Showing 7 ZetaHub reviews
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ZetaHub review by User
User
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Review Source

"TERRIBLE! In a nutshell "

What do you like best?

Not a lot if I'm really honest. Nothing works the way it should and it's incredibly expensive even for a standard CRM & email platform.

What do you dislike?

The amount of ongoing bugs within this system has gone beyond a joke. There is a clear issue of coding and they seem to not be bothered to address it, but to push you onto the new platform update for more money of course.

To give a specific example of a bug, I added an AB variant on a recurring campaign, it errored and the developers couldn't find out the problem for over a month. I was then told that the issue was the combination of an automated campaign together with an a/b test? Yes, that's right. It's not just this but the support and account management is slow to respond and don't have a level of attention to detail I'd expect from a standard platform (let alone one that costs so much). I'm constantly having to chase for updates, proposals, fixes - NIGHTMARE! Please just don't!

Recommendations to others considering the product

Don't do it! Simple. I really don't give feedback like this usually but I've had such a painful time with them I really wouldn't want anyone to spend money and time with this platform.

What business problems are you solving with the product? What benefits have you realized?

None, seriously...I cannot think of any!

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ZetaHub review by User in Marketing and Advertising
User in Marketing and Advertising
Validated Reviewer
Verified Current User
Review Source

"Can do a lot, but has a lot of technical issues/quirks"

What do you like best?

That i can write a promotion, build the audience, send the promotion, export and more all in one place

What do you dislike?

Outdated design that can have issues, email designs sometimes get formatted differently than the preview

Recommendations to others considering the product

Create thorough training guides

What business problems are you solving with the product? What benefits have you realized?

Sending to our large audience and being able to fatigue one promotion against another. There are a lot of hidden features included in Zeta that allow you to do your promotion all in one place

What Marketing Automation solution do you use?

Thanks for letting us know!
ZetaHub review by User
User
Validated Reviewer
Verified Current User
Review Source

"Zeta Review for Email Marketing"

What do you like best?

Zeta allows us to store everything we need in one place for all our email marketing needs. From content creation, to list execution.

What do you dislike?

Zeta can be very slow when loading a lot of different audiences. For creating content objects its hard to tell exactly how the email will be displayed in an email platform.

What business problems are you solving with the product? What benefits have you realized?

We use Zeta for automated email marketing.

ZetaHub review by Olivia S.
Olivia S.
Validated Reviewer
Review Source

"Awesome "

What do you like best?

Very easy to navigate people are finding new things on it

What do you dislike?

I wish more people would use it. Maybe advertise it more.

What business problems are you solving with the product? What benefits have you realized?

Trying to get people to understand how many people are using there site

ZetaHub review by Administrator in Financial Services
Administrator in Financial Services
Validated Reviewer
Verified Current User
Review Source

"Disappointed "

What do you like best?

Not much, it was a good theory but flunked in practice.

What do you dislike?

Nothing worked like it should. Essentially you had to do about 95% of the work still to get this working. Makes me wonder why we needed them.

Recommendations to others considering the product

Don't do it.

What business problems are you solving with the product? What benefits have you realized?

Was supposed to be a CRM for our call center but actually hurt us more then helped.

ZetaHub review by Agency in Marketing and Advertising
Agency in Marketing and Advertising
Validated Reviewer
Review Source

"Awesome"

What do you like best?

Ease of customer service and visually pleasing emails

What do you dislike?

Nothing, really. Only had positive experience working with Zeta

Recommendations to others considering the product

Leverage their customer service--they're very responsive and helpful. Very knowlegable

What business problems are you solving with the product? What benefits have you realized?

Clients wanted DR efforts to supplement digital display advertising campaign

ZetaHub review by Consultant in Internet
Consultant in Internet
Validated Reviewer
Review Source

"Very easy to navigate like the features, "

What do you like best?

I like the features, you can easily navigate your way around.

What do you dislike?

There is not anything that I can think of

What business problems are you solving with the product? What benefits have you realized?

The business problems that I solve using this software are display advertising

Kate from G2 Crowd

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* We monitor all ZetaHub reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.