Zimbra Collaboration

(68)
3.2 out of 5 stars

VMWare Zimbra provides open source email and calendar groupware software, Zimbra is a popular choice for Linux and Mac OS X email servers and supports SaaS.

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Zimbra review by Dave E.
Dave E.
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Verified Current User
Review Source

"Excellent Collaboration Tool"

What do you like best?

We have used Zimbra for many years and it has only gotten better. It is easy to use and works well. I like the email setup and it has many customization abilities that really help. Contacts are easy to access and update. I also like the calendar share. The calendar share helps when I am out at our remote office.Mostly we use the email portion of the software and it is great. Emails are easy to handle and they are not lost. the user interface is nice but not too much. It is simple to set up and signature and you are able to use different signatures when necessary or desired.

What do you dislike?

The briefcase portion of the collaboration tool is not what I would like it to be. It does work but I would rather it have the ability to share docs and allow multiple people to edit the shared docs that are uploaded to the briefcase. There have been times we have experienced some issue when we upgraded or put in a patch. These were resolved and things ran smooth after this.

Recommendations to others considering the product

This is a great software but like any software make sure the network is adequate.

What business problems are you solving with the product? What benefits have you realized?

We use this too for email and remote collaboration to our Project Managers and remote filed techs. We needed a way to keep everyone on the same page and to make sure our calendars were available to each other. Zimbra was able to help us make this happen.

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Zimbra review by Jorge M. O.
Jorge M. O.
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Verified Current User
Review Source

"High-end mail open source"

What do you like best?

All in zimbra is good, easy deploy, easy admin and secure that is the real problem of the auto-admin mail systems, the deduplication process save a lot of storage, the ajax web interface is amazing to the end user, calendar, mail, appointments, share suit case. The support is top in industry, you can get a tons of info about everything that you imaging., Spanish language support is good too (Jorge de la Cruz thansk body) In simple terms "Zimbra walks alone".

The posibility of manangin class is very usefull

What do you dislike?

the CLI command permits everything, maybe you can get more in the admin GUI. possibility of managing bulk changes of users, like change password to all users, change class of list of user, track mail by web interface. The more important users roles for admins, a role to managing basics of user like passwords and status. other to admin suitcase space and options be good.

Recommendations to others considering the product

Totally is the best mail system that i ever have (Microsoft and lotus admin)I never turn to see it, aknow that it will be fine

What business problems are you solving with the product? What benefits have you realized?

Mail service auto administrate, no charge for rent, no extra charge for requirements, your own space, your own rules. The cost in noting, nada, zero. and the benefits countless.

What Knowledge Management solution do you use?

Thanks for letting us know!
Zimbra review by douglas p.
douglas p.
Validated Reviewer
Review Source

"Colaboración Zimbra douglas pedrique"

What do you like best?

CON EL ZIMBRA ME MANTENGO INFORMADO TANTO EN EL TRABAJO DIURNO COMO EN EL TRABAJO NOCTURNO, EN CUANTO A LA INFORMACION QUE ES NECESARIA PARA SABER QUE ESTA PASANDO TANTO EN LA PARTE ADMINISTRATIVA COMO EN LA PARTE CIENTIFICA Y MEDICA, ADICIONAL TIENE UN CHAT DONDE UNO PUEDE COMUNICARSE CON LOS DEMAS DEPARTAMENTO O COMPAÑEROS DE OFICINA

What do you dislike?

LA CAPACIDAD EN CUANTO A LA CANTIDAD DE CORREOS QUE SE PUEDEN MANEJAR O RECIBIR SEGUN COMO LO PROGRAMEN EN SISTEMA Y TELECOMUNICACIONES

Recommendations to others considering the product

RECOMIENDO QUE UTILIZAR ZIMBRA ES MUY FACIL Y ES IMPORTANTE MANTENER ACTUALIZADOS LOS CONTACTO PARA QUE AL MOMENTO DE ENVIAR UN CORREO SE HAGA MAS FACIL YA QUE TIENES EL REMITENTE A QUIEN VA A SER E NVIADO

What business problems are you solving with the product? What benefits have you realized?

AUN NO E TENIDOS ESE TIPO DE PROBLEMAS DE NEGOCIOS CON ESTE PROGRAMA, QUE CON ZIMBRA SE PUEDE ENVIAR CORREOS MULTIPLES ES DECIR A VARIOS DESTINATARIOS EN UN SOLO CORREO Y CON ESTO UNO SE AHORRA TIEMPO

Zimbra review by Vahe S.
Vahe S.
Validated Reviewer
Review Source

"Easy solution to complicated tasks"

What do you like best?

Zimbra has a simple User Interface. It's user friendly for low qualified users and to those that are using it for the first time. Zimbra gives opportunity to process, store, sort and share large amount of date in a matter of minutes.

What do you dislike?

It crushes from time to time while being used along with other software. It's hard to get used to search filters. they are hard to use and are not flexible. It has an awful design. It's hard to back up the data when the lights go off or the server's not responding or the internet goes off. It needs to be more safe. It's not easy to export data.

Recommendations to others considering the product

It is easy to implement zimbra in almost any business and to manage communications with. If you're looking for a way to connect a lot of employees together then Zimbra is what you need.

What business problems are you solving with the product? What benefits have you realized?

I use Zimbra to resolve communication problems to transfer and receive data, staff management and employee control. It's so easy to share information with wide range of devices and to keep the connection going.

Zimbra review by Jeffrey T.
Jeffrey T.
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Verified Current User
Review Source

"Zimbra is an all-in-one email and collaboration service."

What do you like best?

The ability to share folders, calendars, and address books amongst users, as well as the ability to simulate a Microsoft Exchange server for Windows Outlook users.

What do you dislike?

It can be difficult to administer. The backend is fairly complex, but it is getting better. I don't think you need to be an expert to administer it, but you probably should be. The documentation isn't always that great, but the community support usually makes up for it.

Recommendations to others considering the product

Zimbra collaboration is primarily a backend, not a front-end, although they have a pretty decent webmail client.. You can use pretty much any email, calendar, or address book client that supports standard IMAP, caldav and carddav. There is a community version and a pay-for network version, where you pay per user. We use the Network Edition, so I can't comment on the community version.

We are very happy with the reliability and support of the product. Its rare that we run into a problem we can't solve with community support, but phone support is not always the highest quality. You would use the Network Edition for the added features, not for the phone support.

It uses Postfix as a backend, which I would recommend that you are familiar with before using. If you don't understand how the postfix system works, you will have trouble managing Zimbra. This is not a system for novices.

What business problems are you solving with the product? What benefits have you realized?

Email server administration is much easier with Zimbra. It allows us to manage our email server with a number of open-source technologies, including built-in anti-spam, shared calendars, shared address books. We've definitely realized significant savings in the time required to administer IMAP, webmail, etc.

Zimbra review by Don S.
Don S.
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Verified Current User
Review Source

"effective mail solution"

What do you like best?

it's free and simple to use email. I email from a lot of different email addresses and zimbra handles this easily. Easier to use than outlook but still not a match for gmail. The software has an organized but cluttered interface

What do you dislike?

The search function needs a major overhaul. Finding an old email can be a daunting task if you don't know exactly what you are looking for. For example if you had to find an email about a domain name if you don't put the domain in exactly it will not show up. Or an email address but you can't remember exactly, you probably won't get effective search results.

Recommendations to others considering the product

Zimbra works well. It's simple and effective and works just as well as a product like outlook.

What business problems are you solving with the product? What benefits have you realized?

I use zimbra as my main emailing platform for SEO and link building. It works well when using several email addresses in 1 window.

Zimbra review by Stênio P.
Stênio P.
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Verified Current User
Review Source

"Complete Email Collaboration Suite"

What do you like best?

Zimbra is a good email collaboration suite that offers paid IOS integration. the email search is very fast, the possibility of create a email alias is very interesting. Supports clients for CalDav, CardDav, WebDav and iCal. I use the multi-signature feature for each alias and account, with personalized reply-to. Multi-language support, brazilian portuguese inclusive.

What do you dislike?

The backup system is not flexible. It is very difficult recover only one specific email. Basically need to do a rollback of many messages to find one specific. The email system is very dependent of database server. If there is need of HA solution, it will be very difficult to implement because each server has your own local database server.

Recommendations to others considering the product

Test the community version first. Search a expert vendor, because will be very important in medium solutions.

What business problems are you solving with the product? What benefits have you realized?

Zimbra solves our problem that was multi-domain support, with dedicated management and exclusive. Actually, today each domain has your manager with specific views with only your users. Other feature that help us is the possibility to have multi hosts with distributed users accounts. If occurs a host crash, only the users of this hosts will be affected. The others will not feeling none problem.

Zimbra review by Juanan M.
Juanan M.
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Review Source

"Great web mail"

What do you like best?

The feature that I like most its that is a web base mail, allowing the user to check it from every device.

What do you dislike?

The administration lacks some options that could be useful like configuring out of office message.

Recommendations to others considering the product

I've had few problems working with zimbra, and considering its prices, I think I can recommend it without much a doubt. Has features that you can usually find on pricier Sofwatre

What business problems are you solving with the product? What benefits have you realized?

Mail solution

Zimbra review by Robson E.
Robson E.
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Verified Current User
Review Source

"A Great Collaborative e-Mail System"

What do you like best?

One of the best features of Zimbra is collaboration. You can share your mail folders, contact and task lists, work together on a text file, all that defining what kind of level of share a person can have, from view to full control of it. You also have a great search engine that allow you to search even inside some types of archives (pdf, txt, etc). And in the paid version, you have a working backup system.

What do you dislike?

The webmail is heavily dependent of ajax and to access all features you need a good computer and connection. You can still use basic features using the HTML version, but that limits the usability of said interface. Also, most of the features only work using the standard webmail interface. As a administrator, some of the features work better using the command-line interface, for example, if you try to reindex a account or try to restore a backup, you will got a better result or more control using the command-line instead of the web interface.

Recommendations to others considering the product

You can test it using the community version of Zimbra, however, you need to know that the best features are only available in the commercial version: Search Engine (Lucene) and Backup.

What business problems are you solving with the product? What benefits have you realized?

Mainly, collaboration. I work for a University and email are fundamental here. Zimbra allowed us a way to increase the collaboration between teacher, students, and even our workers, allowing them to share files, their agenda, and any information to improve their work.

Zimbra review by Raquel G.
Raquel G.
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Verified Current User
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"Reliable Collaboration and Communication Solution"

What do you like best?

Zimbra delivers much more than just e-mail solution. You can use others features like calendars and file sharing to improve your team communication.

Supports external connectivity like IMAP/POP.

Muli language support and possibility to expansion using plugins are also available.

Supports several platforms and you can use the one that you are most familiar like Ubuntu, Red Hat, CentOS, Suse, etc.

Support of external authentication (LDAP)

What do you dislike?

Web client interface is poor. It should be renewed and has to consider some usability concerns. Once provides a reliable service for you, improving usability would also significantly improve users satisfaction.

Search tool in web client should be better. Sometimes is hard to find an old message.

Another point is that recovering message backups is a little hard-working. If you are looking for a old and specific message you may need to restore several backups.

Recommendations to others considering the product

Depending on your team or company size and yours requirements you can use the open source edition supported by the Zimbra community. If support is needed you may consider one of the support offerings that they have available.

What business problems are you solving with the product? What benefits have you realized?

Team collaboration using e-mail communication, file sharing, task control, invitation for events, etc, for everybody in our company using multi domains and several servers.

Zimbra review by Nicholas Z.
Nicholas Z.
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Verified Current User
Review Source

"Zimbra is a basic, yet secure and reliable email platform."

What do you like best?

It is a safe, secure, and easy way to book out conference rooms, email confidential information, and invite others to meetings.

What do you dislike?

It's pretty outdated as far as the UI goes. It's ugly and very vintage looking. With all of the apps and modern tech out there, this falls short.

Recommendations to others considering the product

I strongly recommend this if you are looking for something stable, secure, and easy to use but do not need something modern and flashy. It does the job.

What business problems are you solving with the product? What benefits have you realized?

We are able to easily collaborate, invite to meetings, and conference all at the touch of a button. It stores all of our contacts and shows us who is busy and when so we can seamlessly integrate new meetings and conferences.

Zimbra review by Phil w.
Phil w.
Validated Reviewer
Verified Current User
Review Source

"Zimbra supports debian"

What do you like best?

The good thing in zimbra is that it's freesoftware, and can be installed in various GNU/Linux distribution. Also something helpful when you have limited bandwidth is to switch to more efficient modes like mobile mode (url in /zimbra/m/zmain form) or even weaker thin client mode (url in /zimbra/m/zmain?zms=xlite&limit=5 form). Also the system can support external IMAP accounts , this makes zimbra a webmail of choice for several contexts.

What do you dislike?

I wish it to be part of debian archive, it will easier for its deployment and security maintenance. I need to double check but I don't think it supports CardDav for contact synchronization, this would be a good feature, Same for the calendar option maybe CalDav is optional but pretty useless to be if not enabled in system configuration.

Recommendations to others considering the product

Try get used to the mobile version if you don't care of group ware features also you can check cozycloud or owncloud it worth to be checked too if you have limited resources ?

Also if you can read french, I think you can open free account and then evaluate it on zimbra.free.fr

What business problems are you solving with the product? What benefits have you realized?

Consulting email using web interface is mandatory for most people working on different computers. My company used Outlook Web Access (OWA) but most users hated it, so zimbra was a good alternative to consider the switch was announced several time but It unfortunately never happened, I guess migration out of Outlook trap was the main blocker, so I had to make it my own and use IMAP as connector.

Zimbra review by <span ue="safe-name" data-safe-name-id="5a7cb208-1e72-46da-8934-4e103881bcad">Vinicius L.</span>
Vinicius L.
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Verified Current User
Review Source
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"Powerfull Collaboration Tool"

What do you like best?

Besides of e-mail feature, there are a lot of more useful features like calendars and task list. Also provides connectivity through IMAP/POP, CalDAV and CarDAV to external clients. Possibility to use and develop plugins (Zimlets) and multi language support are features that I consider very important due to multiusers enviroment and expansibility.

What do you dislike?

User web interface could be more friendly, but it is enough for daily use.

Message backup recovery is not a simple activity.

Recommendations to others considering the product

You can try the community or trial version first to get to know Zimbra suite.

What business problems are you solving with the product? What benefits have you realized?

Reliable solution for collaboration and communication inside and outside work environment that supports a lot of users.

Scheduling meetings and a calendar to control appointment are some very useful tools to our users.

Zimbra review by User in Research
User in Research
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Verified Current User
Review Source

"Zimbra - Usable but mediocre"

What do you like best?

Tabbed format for various applications within Zimbra, color-coded calendar that syncs with Google calendar, search feature in email, inclusion of draft emails as tabs alongside applications, away message capability, small calendar in lower left hand corner of email pane, ability to view messages that are linked as one conversation (although that's a fairly standard feature for email at this point), sorting options for email, being able to search email by size of message and to narrow down based on whether it has an attachment.

What do you dislike?

Inability to keep spam out of inbox, settings not intuitive, regularly crashes or has problems, doesn't perform mass emailing without causing mass blockage, not being able to easily identify the current folder for a message when performing a search of email, poorly functioning document sharing (doesn't compare to Box or Dropbox), the way you can't highlight and copy an email when it's listed in the "to" or "from" fields.

Recommendations to others considering the product

It's still not up to the same standard as Gmail or Yahoo mail. If you're used to those, Zimbra may seem lacking in organizational options.

What business problems are you solving with the product? What benefits have you realized?

I work to make our project run as efficiently as possible, with focus on administrative tasks that take time away from focusing on the content on our work. The Zimbra calendar is probably the most useful/efficient application within the suite in terms of efficiency. Having a search feature for email is also helpful, especially since you can search by the size of the email to efficiently reduce the storage being used rather than combing through emails to find large attachments to delete.

Zimbra review by User in Executive Office
User in Executive Office
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Verified Current User
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"Full Time Zimbra User"

What do you like best?

Zimbra has a number of features that are attractive to our business. First and foremost are the persona capabilities; we provide contractors to our clients and the ability to create different personas for each of our contractors, and in turn their ability to switch between them seamlessly is very important to our business.

What do you dislike?

Generally, I am not a big fan of Zimbra. The UI has an older feel to it, like the old desktop Microsoft Outlook... it could use a refresh. There are a few other minor UI complaints, but my biggest problem is overall speed; I find that Zimbra moves painfully slowly, specifically the calendar functionality. It takes upwards of 10 seconds for the calendar to register a click, which causes me endless headaches as I click and then often double click before knowing if it is working or not. Creating and editing events is painful.

What business problems are you solving with the product? What benefits have you realized?

With Zimbra, we have solved the problem of how to assign our contractors to multiple clients. The use of personas via Zimbra have allowed our employees to work as contractors with an unlimited number of clients, integrated into their normal business functions, all the while keeping email communication housed within our servers for QA and security purposes.

Zimbra review by Brad R.
Brad R.
Validated Reviewer
Review Source

"Its a good email client "

What do you like best?

The calendar is great, I like it more than most other's. Easy to color code and read when sharing between groups.

What do you dislike?

I guess it could look nicer, it is very functional but doesn't look to plesent which could make users stray away from it

Recommendations to others considering the product

Its not the most popular email platform but I really like it, it is very easy to use and makes a lot of sense when trying to do things,

What business problems are you solving with the product? What benefits have you realized?

Email and scheduling calendar events. Storing documents in a cloud type setting

Zimbra review by Jenelle V.
Jenelle V.
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Verified Current User
Review Source

"Mail System Exceeds Expectations"

What do you like best?

We use Zimbra in our office and it is very effective, as it is integrated into our CRM. We can easily set the client account and make all emails visible staff-wide.

What do you dislike?

I cannot easily copy an existing calendar entry to create a similar entry. I constantly have to create entries from scratch.

Recommendations to others considering the product

Definitely consider Zimbra a leading competitor in the emailing marketplace!

What business problems are you solving with the product? What benefits have you realized?

Zimbra solved our inability to share emails staff-wide without blowing up each other's inoxes. This has benefited us by spending less time sorting through unnecessary emails, but rather having them nicely filed away into our client.

Zimbra review by Lin P.
Lin P.
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Verified Current User
Review Source

"Multiple Contracts Use Zimbra"

What do you like best?

I like Zimbra because its simple and secure. No spam, no issues.

What do you dislike?

I always seem to get locked out, once every three months. I guess its a positive for the security side but I hate having to remember and create new passwords.

Recommendations to others considering the product

Zimbra is a great secure email client. Its always good to have an email server you can trust when dealing with multiple projects.

What business problems are you solving with the product? What benefits have you realized?

The benefits is that with different clients/contracts, I don't have to worry about it all becoming tangled up together but can still check it from one place.

Zimbra review by Administrator in Research
Administrator in Research
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Verified Current User
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"Easy to use for basic email and calendaring"

What do you like best?

I like the email and calendar function - it's simple and easy to use. Being able to share and view calendars from collaborators has been helpful. I also like that you can sort emails into different folders and color code them.

What do you dislike?

The email system tends to crash often, which is very disruptive.

Recommendations to others considering the product

If you are looking for a basic email and calendaring system, Zimbra is good.

What business problems are you solving with the product? What benefits have you realized?

It's been helpful to schedule meetings with multiple staff by looking at everyone's availability on their shared calendars.

Zimbra review by Christopher E.
Christopher E.
Validated Reviewer
Review Source

"Zimbra, an old email client for old people"

What do you like best?

There isn't much I like about Zimbra, maybe the fact that it will send mail between stores and management, but other than that I have more complaints than anything. The one thing it does right is text formatting in the email client is relatively streamlined, so you don't have to rely on html code or other frustrating tagging.

What do you dislike?

Zimbra mail is very old and outdated. There are many many better clients that you can use for inter communication between management and associates through email. Zimbra has a very dated user interface that seems like it hasn't been updated since windows 95.; It's extremely gray and dull, and lacks the responsive environment that other software solutions such as microsoft outlook or google mail offers. It's extremely dull and hard to read emails at times because of this. If emails have pictures embedded in to them, you will have to view the image in pieces because the viewing window is so small! That's completely unacceptable in today's modern computing world.

Recommendations to others considering the product

Please don't even consider moving over to Zimbra unless you are over the age of 50. There are many other quality products through other software companies that do it so much better,

What business problems are you solving with the product? What benefits have you realized?

One of the business problems that is being solved is communication between stores and management. Contacting other stores by phone can be inefficient when they are dealing with customers and you need to have them record important information about a shipment, or even a congratulations message from another store. One of the few benefits is that it is elderly friendly, and wont overwhelm people who are used to broken, old software that is clunky and poorly designed.

Zimbra review by Cyrano R.
Cyrano R.
Validated Reviewer
Review Source

"One of the best cost benefit option"

What do you like best?

One of the best cost benefit option to run on premises solution, now a days I can see two big collaboration suites and Zimbra it's one of them, with the paid plug-in option, you can access by mobile devices using activesync that's similar to Microsoft Exchange standard, the web interface is light too, so it's fast to load in poor internet connections.

What do you dislike?

Poor integration with Microsoft Outlook editors for desktops, in many cases can be traumatic move users directly to web interface, talking about the web interface, is light, but isn't too user friendly.

Recommendations to others considering the product

Improvements in the integration with desktop editors based in Microsoft Exchange Outlook and reduce the gap between zimbra and collaboration public clouds, as I said before, the collaboration public providers is driven this market, and everyone ask for functionalities that you can found on public providers, in some case, the users start to use this personal public tools to work

What business problems are you solving with the product? What benefits have you realized?

The solution before was a simple e-mail solution, based on qmail, basically the Zimbra help us to have a Collaboration Suite, the big problem in this area is the fact that your services constantly will be compared with collaboration public providers, now a days our users want something more close to Gmail, Hotmail....

Zimbra review by Rogerio d.
Rogerio d.
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Verified Current User
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"Excelent Email Collaboration System"

What do you like best?

This product provide a lot of interesting features such as share files, calendar, tasks and schedule.

Secure, fast and user friendly.

Connect users to their personal smarter mailbox that integrates email, tasks, address book, calendar, files and enterprise applications

Can connect anywhere on any smartphone or other device with IMAP/POP, CalDAV and CarDAV

Work online or offline with Zimbra Desktop or clients such as Microsoft Outlook using IMAP/POP, CalDAV and CarDAV

Integrate with external directories for authentication, address lists and provisioning

What do you dislike?

The social network plugin could work better.

What business problems are you solving with the product? What benefits have you realized?

Communication between co-workers, I realized easy way to communication and to exchange information.

Zimbra review by User in Higher Education
User in Higher Education
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Verified Current User
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"Zimbra user"

What do you like best?

I like the advance search options and how it is easy to piece together queries in order to retrieve emails. Additionally the ability to make aliases and personas is extremely useful.

What do you dislike?

Zimbra has not met document sharing and editing needs. Although the briefcase exists, it is not as dynamic as other tools.

Recommendations to others considering the product

Seek out the lesser used features to uncover value.

What business problems are you solving with the product? What benefits have you realized?

Position based email communication via personas.

Zimbra review by User in Consumer Electronics
User in Consumer Electronics
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"would like better mobile experience"

What do you like best?

The web version is good. The options are simple and there's no extra features cluttering the tabs or side panels.

What do you dislike?

I don't like the mobile experience because when I delete an email, the page does not refresh and it stays on the page of the deleted email. Also, I'm not able to forward html emails and keep its original format--everything turns into plain text. i also struggle when trying to copy and paste an email addresses from senders because the outside of the email content itself, everyone shows up as full names, and what I'd like to do is highlight all emails that I need and paste them onto a new email.

Recommendations to others considering the product

n/a

What business problems are you solving with the product? What benefits have you realized?

The company uses it for work. Its beneficial for regular email use.

Zimbra review by Jesús Noehi P.
Jesús Noehi P.
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Verified Current User
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"Basic mailing"

What do you like best?

Web mail solución, that allows for avanced features

What do you dislike?

Lacks some administrations fractures that could be useful

Recommendations to others considering the product

Recommended if you santa web interface

What business problems are you solving with the product? What benefits have you realized?

Shared mail list, massive mails, web interface

Zimbra review by User in Higher Education
User in Higher Education
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"Zimbra Review"

What do you like best?

Zimbra allows for emails to be sent back and forth easily between Zimbra users. They have also made sending meeting invites easy among Zimbra users.

What do you dislike?

Zimbra is not as compatible with other non-Zimbra users. This program has been difficult to use in terms of scheduling meetings, making appointments, searching for previous emails, organization email folders, etc.

Recommendations to others considering the product

I would take into considerations the easy of information sent between non-Zimbra users. I would also ask for a trial period to where a few key members can use Zimbra for a minimum of a month to see if this program is right for you.

What business problems are you solving with the product? What benefits have you realized?

As of right now there are no benefits to Zimbra except the fact it allows emails to be sent.

Zimbra review by User
User
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"Zimbra for ABA Company"

What do you like best?

The ability to have alias's on this platform is one that I've never used before. Although I'm sure other platforms have it, I was just never aware of it.

What do you dislike?

It doesn't have any extra features than other e-mail platforms, and it's not as aesthetically pleasing as others.

Recommendations to others considering the product

Out of all the business email platforms I used, I liked Microsoft 365 Office the best.

What business problems are you solving with the product? What benefits have you realized?

Easy accessibility of e-mail on a desktop.

Zimbra review by Nikita M.
Nikita M.
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Review Source

"zimbra mail service"

What do you like best?

Simple interface for chat functionality. You can simply add the user from the list of available users on intranet. You can also add the tasks like to-do list. I like the calendar, tasks and preferences feature.

What do you dislike?

User interface is not good. They need to improve upon the user experience. Can add rich experience for attachment, draft. Can increase the storage limit per user.

What business problems are you solving with the product? What benefits have you realized?

In my college, we were using zimbra collabration suite for mail service. It provides functionality like search for a user, you can also chat with the contacts.

Zimbra review by User in Financial Services
User in Financial Services
Validated Reviewer
Review Source

"Simple, easy software without a lot of features"

What do you like best?

Zimbra is a very clean, easy to use interface that gets the job done. It is what it is: an email program, and sometimes that is all that you need.

What do you dislike?

Zimbra is not bad software, but it's very simple software. I actually used it when I was in college as that is what they had our email server set up on, but then switched to Outlook and Lotus in the workplace. Now I am back at Zimbra, and I am missing some of the functionally that Lotus had (although not missing all its quirks, I'll admit.) Things that were easy in Lotus, like stationary, out-of-office messages, and even folders are more difficult or non-existent in Zimbra. I feel like it is much better suited to a school environment or one that requires very little email.

Recommendations to others considering the product

It's fast and simple and easy to use. For those who aren't worried about the details and nuances, it gets the job done.

What business problems are you solving with the product? What benefits have you realized?

I honestly wouldn't say I was solving problems by using it, but for those who are not as familiar with email or computers it is a good, easy to use tool in the workplace that requires little to no training.

Zimbra review by Administrator in Oil & Energy
Administrator in Oil & Energy
Validated Reviewer
Review Source

"Great Webmail Platform"

What do you like best?

We used the Zimbra webmail platform at a company I worked for, providing webmail interfaces for a number of ISPs throughout the USA. Zimbra was pretty easy to support, from a Tier 2 perspective. The features were very easy to train end users on. I think the filters were the easiest to teach. It isn't fancy by any means, but it definitely gets the job done. The OEM capabilities were also good for what we were using it for.

What do you dislike?

There wasn't anything I could say from my dealing with it that I didn't like. The interface itself was clean, and it definitely provided an excellent way for our client's user base to check their email over the web.

What business problems are you solving with the product? What benefits have you realized?

We were using it to provide a webmail interface to ISPs across the USA. It was a great alternative to building something in-house for each ISP.

Zimbra review by Diego A.
Diego A.
Validated Reviewer
Verified Current User
Review Source

"Good Email Collaboration System"

What do you like best?

Zimbra is open source, and provide complete control over zimbra servers.

Has web ui with powerful ajax resources, works on different browsers and mobile devices.

Client can organizes conversations into threads.

High fidelity preview in all docs in Briefcase.

Has a active community willing to help you.

What do you dislike?

There can be difficulties resolving problems on the server side when problems arise.

What business problems are you solving with the product? What benefits have you realized?

ZCS allows us to manage e-mail service with multi-domain support and provide mail, calendar and new applications for students without becoming cost-prohibitive.

Zimbra review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Using Zimbra at Work"

What do you like best?

I like the easy to use and simple interface, the integration with other services and the fact that is compatible with all the browsers, including mobile interfaces.

What do you dislike?

Some of the functionalities of the software are only available on the commercial version, so one must be a proficient user on linux to do the job well, backing up all the system´s content.

What business problems are you solving with the product? What benefits have you realized?

Providing a private and secure email solution that is both pleasant and functional, allowing organizations to collaborate, control and organize their email and services.

Zimbra review by Kelsey S.
Kelsey S.
Validated Reviewer
Verified Current User
Review Source

"Convenient E Mail "

What do you like best?

This is a very simple and useful Email client. We use it company wide (30 people) and it is accurate and open source which is always important.

What do you dislike?

The syncing sometimes seems off. There could be more real-time information.

Recommendations to others considering the product

I think as long as it is a smaller company, you could easily use zimbra as your mail client. Especially since it is open source, and technically "free."

What business problems are you solving with the product? What benefits have you realized?

A calendar that is easily customizable. Free Email.

Zimbra review by User in Aviation & Aerospace
User in Aviation & Aerospace
Validated Reviewer
Verified Current User
Review Source

"Zimbra"

What do you like best?

This product simply sends emails back and forth between employees. This is the biggest advantage

What do you dislike?

Zimbra runs as if it was developed in the 1990s, and had I been living in the 1990s, I would have thought this product was a great tool and insight into managing businesses from an emailing and scheduling perspective. However, there are much more current and efficient technology available for people to use.

Recommendations to others considering the product

Conduct a minimum 2 month trial period with key faculty/staff. This will give you an idea if this product is right for you.

What business problems are you solving with the product? What benefits have you realized?

As of right now, no business problems are being solved.

Zimbra review by User in Entertainment
User in Entertainment
Validated Reviewer
Review Source

"Zimbra used for email"

What do you like best?

The price-point for the software as well as the features that were offered was a great balance for the needs of the company.

What do you dislike?

With the customization options comes a lot of time to set them properly for the users.

Recommendations to others considering the product

We needed to send out instructions to each user on how to understand the layout and set preferences. I'm not sure if the IT team ran out of time or just did not know how/did not know the need to create default profiles to meet those needs.

What business problems are you solving with the product? What benefits have you realized?

We needed an internal email system that would not connect to external internet. Zimbra allowed us to deploy a system on our private network that linked studios in 3 countries.

Zimbra review by Paul C.
Paul C.
Validated Reviewer
Verified Current User
Review Source

"Powerful, feature filled, and great for our users and administrators"

What do you like best?

The powerful CLI and API are fantastic. It lets us not only provision accounts easily, we can automatically populate shared calendars, folders, and more based on department. The system has ActiveSync allowing mobile clients to easily sync calendars/contacts/mail without the complexity or cost of Microsoft Exchange. The multiserver architecture easily allows us to spin up additional capacity. The system has extremely detailed logs, which we are able to use to quickly troubleshoot any user issues.

The powerful web client makes installing and supporting desktop clients like Outlook unnecessary. Over 90% of our users use the web client exclusively.

What do you dislike?

Lack of mailstore redundancy is my biggest issue. Zimbra has said they are moving to an "Always On" architecture but it appears to be coming no sooner than version 9. I'm also NOT a fan of the new support forums used by Zimbra based on the Telligent software. The forums are much harder to navigate and browse and is a step down from the previous forums (which I was very active on).

Recommendations to others considering the product

Try to learn the API (either the SOAP API, or the zmprov/zmmailbox commands) soon after setting up your test system. Once you familiarize yourself with the options, you will find things that you may want to use within your organization which would not have been obvious otherwise.

What business problems are you solving with the product? What benefits have you realized?

We've gotten far more out of Zimbra than with the various cloud offerings available (including Google Apps which we use for our students). The ability to automate not just account creation but provisioning of shared calendars and folders based on group (due to the powerful command line and SOAP APIs) make management of accounts a breeze. We use Zimbra's shared email folders heavily to create shared accounts per-department (so individuals don't need to be logged into multiple email accounts).

Zimbra review by David Y.
David Y.
Validated Reviewer
Verified Current User
Review Source

"Stable workable product that needs to modernize. "

What do you like best?

Platform is marketed as an exchange replacement, however since it's open source it is widely available to be used any way you like. The setup is fairly straight forward, it has all the components you need set up a cluster or expand your environment as much as you need to (LDAP) (MTA) (Store).

What do you dislike?

Zimbra has changed hands a few times in the past few years, making its development fragmented and a bit behind the curve. Mobile client is significantly lacking compared to modern products. The UI feels a bit dated when compared to the likes of outlook.com or Gmail. Their support model and upgrade models are also lacking, being told to upgrade as a solution to every problem is not feasible in a large scale environment.

Recommendations to others considering the product

It's probably one of the few products still out there, to be considered as an exchange replacement if you want to do things in house. With everything moving to the cloud it will be up to Zimbra to be able to move ahead into the future and put itself in the running with O365 and gmail.

What business problems are you solving with the product? What benefits have you realized?

Being that it is open source software you only play a license for support costs. Expandability and scalability are a primary benefit. This platform was used as a client based front end email solution. Zimbra can be used a cost saving method or for someone looking to run their own email server as well.

Zimbra review by Administrator in Higher Education
Administrator in Higher Education
Validated Reviewer
Verified Current User
Review Source

"A good solution for enterprises with a open source version available"

What do you like best?

Zimbra have a classic user interface, and have a low learning curve. Is very easy to use zimbra, and the interface is fast and responsible.

What do you dislike?

The administration panel needs some improvement, per example, mailbox backup, and active directory integration. Another point is mail search feature, is slow and not so good compared to gmail per example.

Recommendations to others considering the product

A good collaboration suite, and you can try the open source first to view if meets your requirements.

What business problems are you solving with the product? What benefits have you realized?

Our old webmail software have a very old user interface, with a very low message search and poor feature set. Our users asked for a better webmail software, and zimbra solved this.

Zimbra review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"User Experience"

What do you like best?

Less graphics, more speed. It is very straight forward.

What do you dislike?

Not quite user friendly.

Less graphic which makes it a little bit boring.

Recommendations to others considering the product

Make it intresting for your users to use.

What business problems are you solving with the product? What benefits have you realized?

Email communition with colleauges and clients.

Zimbra email has less graphics which takes minimum time for loading process.

Zimbra review by User in Computer Software
User in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Outdated email that's not great, but just "good enough" for your daily use"

What do you like best?

It gets the job done. Intuitive and easy to use. Easily integrates with Outlook.

What do you dislike?

Very outdated interface, as if they haven't updated it since 2000. While still simple to use, it's more difficult to navigate than Outlook and Gmail, both which are superior in its user interface and design. Using Zimbra feels clunky and slow.

Recommendations to others considering the product

This is not the best solution out there. Younger talent will think it's too outdated, which can negatively impact attitudes about the company.

What business problems are you solving with the product? What benefits have you realized?

Good enough tool for managing your email, calendar, tasks, and contacts. While it may not be the best solution, it has everything you need to improve efficiency.

Zimbra review by User in Primary/Secondary Education
User in Primary/Secondary Education
Validated Reviewer
Verified Current User
Review Source

"Do Not Like"

What do you like best?

Zimbra is okay, but there is nothing that it does better than Microsoft Outlook or iCal, in my opinion. This is what my company uses, but it would not be my preference.

What do you dislike?

It is not compatible with most calendars (like Google Calendar). I dislike the calendar features overall.

What business problems are you solving with the product? What benefits have you realized?

Normal email communication, limited calendar abilities, content sharing is okay.

Zimbra review by Holly S.
Holly S.
Validated Reviewer
Review Source

"Zimbra, reliable "

What do you like best?

It connects to outlook and also has a website in the event that Microsoft isn't working.

What do you dislike?

Zimbra website is archaic at times, finding features and settings is difficult.

What business problems are you solving with the product? What benefits have you realized?

Communication is easier and continuous outside the office.

Zimbra review by Consultant in Information Technology and Services
Consultant in Information Technology and Services
Validated Reviewer
Review Source

"Great web implementation"

What do you like best?

The web access and usage was just about the best I have experienced. The usage did not tax the resources as with other web applications. The search was very fast. Moving back and forth to the other apps was seamless.

What do you dislike?

The conflicts caused with importing Google and Microsoft variants. Like attempting to open the word and excel versions. Sometimes calendar updates were not updated. Sometimes if you were in a different time zone, your current time zone would not adapt accordingly.

What business problems are you solving with the product? What benefits have you realized?

Honestly, to create a use case to justify upgrading to Office365.

Zimbra review by Lauren W.
Lauren W.
Validated Reviewer
Verified Current User
Review Source

"Well organized"

What do you like best?

Zimbra is user friendly and easy to navigate.

What do you dislike?

It is a little confusing to set up the address book group contacts.

What business problems are you solving with the product? What benefits have you realized?

Communication is quick and easy with Zimbra.

Zimbra review by Zareen S.
Zareen S.
Validated Reviewer
Review Source

"Zimbra is ok"

What do you like best?

Easy to use email collaboration and share thoughts with my team

What do you dislike?

Very difficult to install on Linux, by RPM, Source or CVS, with the missing components/dependencies . I give up after a few hours of trying all the methods, and all the advice I could find.

What business problems are you solving with the product? What benefits have you realized?

Sharing emails

Zimbra review by User
User
Validated Reviewer
Review Source

"I was happy when my university upgraded to a better software but Zimbra was good too"

What do you like best?

It had taken me so long to really get used to it that once I had to stop because my company switched to a different platform, I was only upset that I had invested all that time and energy for nothing. But it served me well when I was using it. I like that it's improved its look now.

What do you dislike?

It wasn't as user friendly as most email platforms and I did get the occasional junk e-mail, the prevention of which I thought was the point of the company using Zimbra. It kept making my computer hang.

Recommendations to others considering the product

Eh, it's alright.

What business problems are you solving with the product? What benefits have you realized?

I was a copyeditor. Zimbra helped me store work I needed to take home and helped maintain an up-to-date database of all my colleagues' e-mail addresses for easy access.

Zimbra review by User in Civic & Social Organization
User in Civic & Social Organization
Validated Reviewer
Review Source

"Difficulty filtering e-mail"

What do you like best?

I think that Zimbra has a great appearance in that it is simple and easy to navigate.

What do you dislike?

The filtering option for my Zimbra account would oftentimes filter important mail as Junk.

Recommendations to others considering the product

I would advise that you have a trial period before completely committing to using Zimbra in the office.

What business problems are you solving with the product? What benefits have you realized?

My main goal is to aid in outreach to potential community organizations. Zimbra is great in that you can create list servs easily and reach a larger community based on those listservs.

Zimbra review by User in Education Management
User in Education Management
Validated Reviewer
Verified Current User
Review Source

"User friendly"

What do you like best?

It isn’t exceptionally easy to use even for the least tech savvy person.

What do you dislike?

I do not have any complaints about it...

What business problems are you solving with the product? What benefits have you realized?

It keeps our entire school in connection with one another.

Zimbra review by Corey E.
Corey E.
Validated Reviewer
Review Source

"Zimbra Review"

What do you like best?

I like how simple it is to use and for our clients to access if necessary.

What do you dislike?

There's nothing about Zimbra that I really dislike. It's a very simple interface.

What business problems are you solving with the product? What benefits have you realized?

We aren't currently solving business problems, but I do like how it functions like an inbox, so switching from client to client is quite simple.

Zimbra review by User in Financial Services
User in Financial Services
Validated Reviewer
Verified Current User
Review Source

"Zimbra Review"

What do you like best?

I like that it mimics my Outlook email setup almost identically.

What do you dislike?

I dislike that the font is sometimes too light to read.

What business problems are you solving with the product? What benefits have you realized?

I have realized that having Zimbra, I don't always need to take my laptop home with me. I can use my home laptop and/or access my email from anywhere.

Zimbra review by User in Computer Software
User in Computer Software
Validated Reviewer
Review Source

"Does the job for mobile Email"

What do you like best?

I like that I don't have to have an app in my phone to access it and can do it just through a browser.

What do you dislike?

I feel the interface can be more user friendly than where it is. Also, it would be nice for this to be integrated with other calendar programs such as Google Calendar.

What business problems are you solving with the product? What benefits have you realized?

My company currently is helping large organizations with its IBM, SAP, Oracle and other cloud and IOT and Digital Transformation services.

Zimbra review by User in Higher Education
User in Higher Education
Validated Reviewer
Review Source

"Perfect software for the ages"

What do you like best?

It is functional for the long run. The tabs are easy to use and are multifunctional.

What do you dislike?

not enough options like an ibm would have.

Recommendations to others considering the product

I like the product but i think it needs to add more opyions to its programs

What business problems are you solving with the product? What benefits have you realized?

Strategies on improvies business finance through inputting dpcis and seeing what sells and going from there.

Zimbra review by User in Retail
User in Retail
Validated Reviewer
Review Source

"Zimbra Review "

What do you like best?

I like that I'm able to invite others to meeting and having the ability to block out time.

What do you dislike?

I dislike that when a meeting is set it's hard to find a way to edit if it's set up by someone else.

Recommendations to others considering the product

Yes. I have and will continue to recommend Zimbra to others

What business problems are you solving with the product? What benefits have you realized?

I'm able to send emails set meetings and so this without any issues.

Zimbra review by James S.
James S.
Validated Reviewer
Review Source

"Zimbra"

What do you like best?

Fairly straight forward and easy to use.

What do you dislike?

Have always worked in Outlook, so a bit of time to get used to.

What business problems are you solving with the product? What benefits have you realized?

Use of Zimbra for calendaring and email access.

Zimbra review by User in Legal Services
User in Legal Services
Validated Reviewer
Review Source

"Really complete and easy interface"

What do you like best?

Filters for emails and the html signatures

What do you dislike?

Poor searching engine, it is powerfull but not easy to use.

Recommendations to others considering the product

Use it if you want a powerful web client to access anywhere, if you have a favorite and powerful client you might not like it that much.

What business problems are you solving with the product? What benefits have you realized?

Hosting our email in our own server, we have complete control of the emails in the company

Zimbra review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Using Zimbra mail client at work"

What do you like best?

The UI and UX is nice but I'd rather use gmail.

What do you dislike?

Sometimes you need to refresh the page to see new messages and there is no option for desktop notifications as far as I know.

What business problems are you solving with the product? What benefits have you realized?

Nothing as far as I know.

Zimbra review by User in Retail
User in Retail
Validated Reviewer
Review Source

"Zimbra email"

What do you like best?

I liked that I couldn't open it at home, I absolutely hate reading work emails at home.

What do you dislike?

I didn't like that it timed out so fast, sometimes I would get distracted and then I had to reopen Zimbra

What business problems are you solving with the product? What benefits have you realized?

I do taxes. My clients need to reach me all year long. But I don't like to have them emailing my personal email

Zimbra review by User in Public Policy
User in Public Policy
Validated Reviewer
Review Source

"Zimbra gets the job done"

What do you like best?

It's an easy to use, easy to learn and intuitive software for email, contacts, calendar/schedule, etc.

What do you dislike?

The search function is somewhat lacking and can make searching for a specific message very difficult. As well, there are also bugs (spinning wheel of death) and issues with it occasionally.

What business problems are you solving with the product? What benefits have you realized?

Email, calendaring/scheduling, address book/contact list. Functional at all of those things.

Zimbra review by User in Accounting
User in Accounting
Validated Reviewer
Review Source

"Zimbra for office email"

What do you like best?

It is the choice of our corporation and I cannot really change anything, but it functions nicely and gives a lot of options.

What do you dislike?

I am pretty easy going and adapt easily so I really cannot say anything negative about it.

Recommendations to others considering the product

none

What business problems are you solving with the product? What benefits have you realized?

It allows us to set up a secure email and enables us to connect to our clients.

Zimbra review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Great Web based Email Solution"

What do you like best?

Web interface

Sharing Briefcase

API support

What do you dislike?

Lack of the "Tab" key.

Sometimes the frontend can be a little slow.

What business problems are you solving with the product? What benefits have you realized?

Collaboration

Zimbra review by User in Primary/Secondary Education
User in Primary/Secondary Education
Validated Reviewer
Review Source

"Zimbra"

What do you like best?

Zimbra is easy to use and has a great user interface.

What do you dislike?

Zimbra does not work well integrating with other applications.

Recommendations to others considering the product

Zimbra is easy to use, but does not always work well with other applications.

What business problems are you solving with the product? What benefits have you realized?

We primarily use Zimbra for collaboration and email communication. It was a great service that is often overlooked in lieu of larger companies.

Zimbra review by User in Executive Office
User in Executive Office
Validated Reviewer
Verified Current User
Review Source

"Simple Yet Easy"

What do you like best?

The straightforwardness, ease of use all around

What do you dislike?

The lack of options, preferences and email "add-ons"

Recommendations to others considering the product

Not a lot of frills, easy to use though

What business problems are you solving with the product? What benefits have you realized?

Internal and external communication

Zimbra review by User in Higher Education
User in Higher Education
Validated Reviewer
Review Source

"Easy to Use "

What do you like best?

It’s easy to communicate and send emails.

What do you dislike?

Would like to see emoticons as an option to use when sending an email.

Recommendations to others considering the product

Great choice

What business problems are you solving with the product? What benefits have you realized?

Asking and answering questions by sending an email on and off campus.

Zimbra review by Consultant in Public Safety
Consultant in Public Safety
Validated Reviewer
Review Source

"Fun but not always practical"

What do you like best?

The email interface was clean and uncomplicated.

What do you dislike?

It was a bit odd to try and set up originally once that was done I was good to go.

What business problems are you solving with the product? What benefits have you realized?

I was able to cleanly get all of my email in one place. Definitely a help when managing 4 accounts.

Zimbra review by Consultant in Information Technology and Services
Consultant in Information Technology and Services
Validated Reviewer
Review Source

"i have supported multiple clients that are using the zimbra email platform"

What do you like best?

the zimbra support staff are helpful and provide timely support

What do you dislike?

it does not integrate with microsoft outlook as well as others products

What business problems are you solving with the product? What benefits have you realized?

great open source email platform that provides core email features that support day to day business operations

Zimbra review by User in Transportation/Trucking/Railroad
User in Transportation/Trucking/Railroad
Validated Reviewer
Review Source

"Nice for e-mail"

What do you like best?

I like to use Zimbra for my work E-mail.

What do you dislike?

Not as easy to use as Gmail if your lookup easy.

What business problems are you solving with the product? What benefits have you realized?

It's the easiest way to get E-mail from my company.

Zimbra review by Internal Consultant in Information Technology and Services
Internal Consultant in Information Technology and Services
Validated Reviewer
Review Source

"Review - Zimbra"

What do you like best?

New features are always nice but still not impressed!

What do you dislike?

Zimbabwe products are just not as good as outlook

What business problems are you solving with the product? What benefits have you realized?

None

Zimbra review by Agency in Staffing and Recruiting
Agency in Staffing and Recruiting
Validated Reviewer
Review Source

"Zimbra - not so great"

What do you like best?

Always available; I wish that I was able to review remotely,

What do you dislike?

crappy collaboration. Doesn't allow for the best communication

What business problems are you solving with the product? What benefits have you realized?

communication among colleagues

Kate from G2 Crowd

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