What do you like best?
Very easy to use and user-friendly. Importing our data takes minutes, event check-in is simple, and makes us look very professional to our guests. Also easy to import event attendance back into our database (Raiser's Edge) when the event is over.
What do you dislike?
Not much to dislike. We would prefer a few more optional fields in the information we can import into the app, but our rep at Zkipster has told us this will happen in an upcoming upgrade
Recommendations to others considering the product
You can use it for a single event or buy a subscription. It's definitely worth trying - we were amazed thw first time we used it!
What business problems are you solving with the product? What benefits have you realized?
Event check-in is now a breeze - no longer have to use printed lists. You can look up guests with a portion of a name, so fumbling through an alphabetical list on paper is no longer an issue. Easy to change a or add guests at the last minute. It updates immediately over multiple devices, so anyone doing check-in, even in multiple areas, can immediately see who has/hasn't checked in, so you can quickly and accurate answer staff or other guests wanting to know if someone has arrived.
Check in is much faster, more accurate and we look more polished and professional to our senior staff and to guests.