Zoho CRM Plus

(15)
3.9 out of 5 stars

Zoho CRM Plus is an end-to-end customer engagement suite, designed to automate every stage of the customer journey.

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Zoho CRM Plus Features

Sales
Contact Management

Captures contact information of customers and prospects.

88%
(Based on 14 reviews)
Interaction Tracking

Captures interactions and communications between sales teams and customers.

78%
(Based on 13 reviews)
Lead Management

Compiles leads and related data while ranking them based on potential conversion rate.

86%
(Based on 14 reviews)
Opportunity Management

Tracks prospects based on their location in the sales pipeline.

86%
(Based on 13 reviews)
Gamification

Enables competition between a sales team by providing things like challenges and scoreboards.

70%
(Based on 6 reviews)
Marketing
Newsletters

Enables the creation and distribution of marketing newsletters.

64%
(Based on 8 reviews)
Email Campaigns

Provides tools such as budgeting and calendaring to orchestrate and execute an email campaign.

72%
(Based on 9 reviews)
Email Tracking

Tracks outgoing emails and enables users see if targets viewed an email.

72%
(Based on 9 reviews)
Marketing Analytics

Measures the effectiveness of marketing campaigns.

70%
(Based on 7 reviews)
Social Marketing

Provides functionality to execute marketing campaigns via social channels.

67%
(Based on 6 reviews)
Service
Ticketing

Enables customers to communicate issues via a ticketing system.

72%
(Based on 8 reviews)
Live Support Chat

Enables users to assist customers via live chat.

75%
(Based on 11 reviews)