What do you like best?
Designing online form is very simple with Zoho form builder. It's takes only drag & drop.
(1) It works seamless on all kinds of devices- desktop, laptop, tablets, mobile phones. The ease of use is same & the best on every device.
(2) You can customize your own themes.
(3) Once created, you can share your form across social platforms or your website by embedding on your webpage.
(4) You can analyse your form's activity. Page-views. Entries. Error Scores, Conversion rates analysis helps you designing better forms in future.
What do you dislike?
(1) This tool provides email notification for each changes/update/activity on your form. This becomes an information overload in your email account.
(2) To make the form more interactive, you can use branching & can specify conditions. But it's little cumbersome for non-techie.
(3) Number of languages to create form is less.
Recommendations to others considering the product
At present, this is one of the very light, simple and professional tool to design online forms. After using it for 1 year, I can happily say that results are very satisfactory.
What business problems are you solving with the product? What benefits have you realized?
I n a B2B business, we have visitors/prospects who may like to contact us. We have created 'contact us' form using this tool. Apart from this, we have existing clients who use our technology products. So we take feedback and we have created evaluation forms using this tool. This tool has helped us designing more professional, simple forms which has helped us in better customer acquisition & retention ratio.