Help the communities most affected by the California wildfires in only a few minutes. We'll donate $10 for every review you submit.

Zoho Invoice

4.6
(80)

Zoho Invoice is an online invoicing app that is designed to help you create beautiful invoices, track payments and get paid faster.

Work for Zoho Invoice?

Learning about Zoho Invoice?

We can help you find the solution that fits you best.

Zoho Invoice Reviews

Ask Zoho Invoice a Question
Write a Review
Filter Reviews
Filter Reviews
  • Ratings
  • Company Size
  • User Role
  • Industry
Ratings
Company Size
User Role
Industry
Showing 80 Zoho Invoice reviews
LinkedIn Connections
Zoho Invoice review by User
User
Validated Reviewer
Verified Current User
Review Source

"So simple, yet so useful"

What do you like best?

It makes doing invoices very easy. The program gives you some templates that you can edit, so all you have to do is to put the company logo, the default message and a couple more things and that's all. Also, they allow you to save contacts (customers) as well as make recurring invoices automatically, which I find personally very useful. Finally, you can integrate Zoho Invoice with other Zoho programs and exploit synergies between them.

What do you dislike?

I think it is very hard to make a corrective invoice. Luckily I don't need to make many, but every time I have to it is an odyssey, they don't let you apply this invoice to the original one to correct unless there are some conditions. It is really bothering.

Recommendations to others considering the product

Zoho Invoice is a very useful program, although it has some mistakes, it is worth the price.

What business problems are you solving with the product? What benefits have you realized?

We use Zoho Invoice to make invoices here. It works really well thanks to its simplicity and because it is quick to use.

Sign in to G2 Crowd to see what your connections have to say about Zoho Invoice
Zoho Invoice review by Everianny B.
Everianny B.
Validated Reviewer
Review Source

"Essential software for my job performance"

What do you like best?

This software is one of the best I have been able to link to my work dynamics. Zoho invoice is a qualified software that allows me to issue invoices and budgets in the easiest way. One of the most complete software of the market in this branch, Zoho invoice allows me to emit invoices of the registries of purchase and sale of our company, at the same time it allows me to take invoices of each one of the acquisitions of the company as well as the budgets that our suppliers send us. These characteristics are very good when it comes to making the accounting record of our company.

All these features are adjustable to the taxes and deductions stipulated by law in our country, only the amounts of these taxes are added and the invoice is issued automatically with these data. This software also issues reports of each of the budgetary activities, making my work in this area much more efficient.

What do you dislike?

This software is quite performing, I have tools that give my daily dynamics a lot of performance, solving problems that sometimes I had to do manually. Time and money are two variables that Zoho Invoice combines very well, so I have no negative aspects to highlight of this software.

Recommendations to others considering the product

Any company that manages accounting records, administration, issuance of budgets, invoices for services rendered and services requested must have this software. I recommend it without fear of making a mistake.

What business problems are you solving with the product? What benefits have you realized?

Zoho Invoice has been the definitive solution to our rhythm of work. It completely changed the way we work in the office when we have to issue invoices and quotes, and their subsequent pouring into our tax and accounting records. This is software that came to our company to make us better.

What Billing solution do you use?

Thanks for letting us know!
Zoho Invoice review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Great invoicing software for small businesses"

What do you like best?

Invoice templates are great, customization is on par with other software choices. Zoho Invoice is able to integrate with the Zoho Suite, which makes it a breeze to run nearly all aspects of a small business.

What do you dislike?

I do think some features could be improved. This includes text notifications for customers, as well as integrations with more payment platforms (these are fairly limited at the moment). Also, some simple functions like merging invoices are not available. Customer portals are good, but could benefit from improved usability and more features, such as custom document sharing through the customer portal.

Recommendations to others considering the product

Zoho Invoice is a great product. Overall, we had an extremely positive experience with this software. It can be of use to nearly any small to medium sized businesses, and the integrations are countless. For even more power and versatility, it can be combined with other apps through Zapier.

What business problems are you solving with the product? What benefits have you realized?

We use Zoho Invoice for invoicing our customers for a music school. We have been able to cut down on paper usage and complete the invoicing process electronically. Notifications, however, go through an integration with other programs for us, since it is impossible to send SMS message to customers from zoho directly.

Zoho Invoice review by Dean J.
Dean J.
Validated Reviewer
Review Source

"A decent invoice app"

What do you like best?

I like the simplicity of the interface, and the ease of which I can customize my invoices and organize my clients. Its really nice to be able to have everything you need to invoice all in one central location. I like that the interface itself changes based on your personal branding, and that it incorporates that into your invoices, so that your clients see something cohesive and professional.

What do you dislike?

This app saves you time setting up for sure, but once you have your own templates in other editing software such as InDesign or Microsoft word, it makes this platform almost obsolete.

Recommendations to others considering the product

The Zoho Invoice software requires an optimal internet to perform its functions to the fullest.

What business problems are you solving with the product? What benefits have you realized?

We can make invoices and budgets quite easily, adapting to the standards of our country by reason of taxes, unit prices, global prices, and printing personalization of invoices as company stamps, digital signatures and other benefits that make it a fundamental tool in our workspace.

Zoho Invoice review by Connie S O.
Connie S O.
Validated Reviewer
Verified Current User
Review Source

"Perfect when you are first starting out in business"

What do you like best?

The ease in creating invoices, personaliz

What do you dislike?

Signature line for emails lacks options

Recommendations to others considering the product

Import and export are simple enough to you. Create your email to send, signature line, etc to meet your needs and keep attention. This is another marketing tool.

What business problems are you solving with the product? What benefits have you realized?

I am a small home based business just starting out, tried PayPal, Aynax, they are limited and formatting was not good for me. I can integrate Zoho Invoice with other Zoho products, like CRM much easier. Currently I am under the 25 clients, so the service is free, fits perfect into my current budget. I can email direct to client, add expenses per client if required. Overall this has been an easier process for me. The learning curve was quick.

Zoho Invoice review by Sean F.
Sean F.
Validated Reviewer
Verified Current User
Review Source

"Good and Basic Invoice System"

What do you like best?

Very simple integration with payment systems such as Stripe and Paypal. Price is fair for what it does.

What do you dislike?

The interface can get too simple and once you select a currency for a contact, it is fixed and in order to change it, you must delete the whole contact and repeat through the process, a very big hassle, also there is no clear way to send automatic follow-up invoices.

Recommendations to others considering the product

Better options might exist out there, however, for a basic and quick way to get your online payments up, Zoho invoice will get the job done.

What business problems are you solving with the product? What benefits have you realized?

It has helped to take payments online and provides a fast-no frills way to conduct international business.

Zoho Invoice review by Charbel A.
Charbel A.
Validated Reviewer
Review Source

"Its all True. This is the best application suited for a new business and more"

What do you like best?

Everything about this software, its everything you might need.

- Free for a new starting business with all the tools

- An application that grows with you

- Very user friendly

- Tailored to our needs as if its a customized solution.

- Online invoicing, online management... Always available

- Extremely secure

- Robust

- Can add you own logo and create your own invoice the way you like.

- Customer support very efficient

- Linked to other application should your business grow and have other business software needs all managed from the same one place

- Tailored to your country, in my case Australia.

- And much more

What do you dislike?

I haven't found anything that I don't like.

What business problems are you solving with the product? What benefits have you realized?

- Helped me as a new business.

- On the spot invoicing

- Record of all my transactions

- Tailored invoice with my logo

- Can send estimates, then get a notification if an estimate is approved

- Allows me to give my customers access to an online portal with my logo which makes my business looks professional

- If there is a problem, customer service is always there..

Zoho Invoice review by Esteve V.
Esteve V.
Validated Reviewer
Review Source

"Ideal for small enterprises"

What do you like best?

Actually, what I like best about Zoho Invoice is not Zoho Invoice itself but the possibility of integrating it with all other Zoho applications, which allows you to have several different departments together in one web page. But strictly speaking of Zoho Invoice I like its ease of use. You practically don't need any guide or somebody to teach you because it is super easy. Another aspect that I particularly like very much is the fact that you can do your invoices as you like, they provide you with different templates that you can use, but you also can create your own. In conclusion, it is a very useful and easy program, that moreover gives you a lot of freedom at the time of creating invoices.

What do you dislike?

Not much, actually the program works very well and has minor mistakes or problems. If I had to say something I would say that I don't like the fact that I can't erase an invoice once it has been sent. It is true that doesn't make any sense to erase a invoice after sending it but it could have been a mistake, and then you can't just erase it, but you have to make a corrective invoice.

Recommendations to others considering the product

I strongly recommend other small enterprises to use this software to do their invoices. Is not only that is easy to use, but also that you can combine it with other Zoho extensions, which gives you a lot of functionalities in only one program.

What business problems are you solving with the product? What benefits have you realized?

With Zoho Invoice we do the invoices of our products when we sell them. Since our selling volume is not very high, we can afford losing time by doing them manually. This is fundamental for any enterprise, so obviously we needed a program that could do it. Zoho Invoice covers all our needs.

Zoho Invoice review by Shehan M.
Shehan M.
Validated Reviewer
Review Source

"The final destination of mine for Invoicing "

What do you like best?

The best feature for me in Zoho Invoice is the recurring invoicing feature. That feature easy lets me timely send invoices to the clients. Zoho invoice also offers a nice invoice template and that looks more professional, clean and simple. Automated reminders keep me update about all due payments and driven invoices. Client contact keeping also not much difficult with Zoho. Zoho invoice's estimate feature is a great tool to when we are dealing with clients as a freelancer. Zoho also supports multi-currency, that is a great feature to be international. And in the perspective of payment gateway, South Asians are unable to use stripe. But Zoho invoice gives the feature to integrate 2checkout as the payment option. Therefore we can easily make the invoice into online payment form. Other than that Zoho invoice almost supports all platforms as a mobile app including windows phone.

What do you dislike?

Zoho Invoice is a service that has no issues for me but prefers if they can let collaborate more team members for their primary plans.

Recommendations to others considering the product

Zoho Invoice is a great tool to start a business when advancing Zoho let integrate accounting with Zoho books. This tool is good for entrepreneurs who have big dreams.

What business problems are you solving with the product? What benefits have you realized?

Zoho Invoice covers most of accounting and client payment handling part of my business.

Zoho Invoice review by Silas P.
Silas P.
Validated Reviewer
Verified Current User
Review Source

"Zoho - A Proven Suite"

What do you like best?

Zoho checked all the boxes for us as a startup in a recession economy. Growth would be slow, so costs would have to be carefully managed. Zoho allowed us to begin invoicing right away - professionally and portable - for free.

The interfaces for desktop, mobile, tablet have little to no learning curve and ran reliably on basic broadband and even mobile edge where 4G wasn't available. Right away we were administratively functioning which left us time to focus on business development, growth and operations.

As per our use, its worked on every browser and mobile platform with no loss in fidelity of the layout.

What do you dislike?

I honestly don't have any dislikes at the moment - and I am using the free subscription, with intentions to upgrade in 2017. There is enormous value and functionality in the product at a free level.

Recommendations to others considering the product

Just try it. Its fast, light, portable, comprehensive and feature rich.

Its ideal for startups that may be outsourcing their financial accounting and just needs solid invoicing and crm.

As you grow, subscribe and expand the feature set.

Don't worry about he cloud. I use it every day and its always been available. If you have any paranoia about that, there's a backup feature as well to download your data and you can export to XLS, CSV and PDF,..

What business problems are you solving with the product? What benefits have you realized?

I've been able to expedite invoicing electronically and reduce paper.

By scheduling report generation, Zoho emails reports - pushing useful data to us periodically.

Many customers appreciate the option of viewing their invoices online.

Adding inventory/sale items can happen at invoicing on the fly if something new is offered to the client.

The dashboard gives great at-a-glance business intelligence.

Zoho Invoice review by Martin R.
Martin R.
Validated Reviewer
Verified Current User
Review Source

"Just what I was looking for!"

What do you like best?

This software has been a lifesaver to me and I can't praise it enough! Also, I can't begin to explain how great it is having mobile apps that you can actually work with!

The software is very easy to use, feature-rich, and doesn't require you to be an accountant to use it. It strikes a perfect balance between usability and simplicity, so it's great for freelancers and consultants.

What do you dislike?

I'm honestly struggling to think of what to right in here...

The Windows Phone app is way behind the Android app in terms of features and usability. It needs some work to achieve parity with Android.

Recommendations to others considering the product

Perfect for freelancers and consultants.

What business problems are you solving with the product? What benefits have you realized?

I was looking for something that was simple to use but not lacking in features. Also, I needed a mobile app as much functionality as the the desktop version.

After a very short time, I realised that Zoho was a perfect fit for me. It's simple to use, full of features, the mobile app has all of the key features, and there's almost zero learning curve.

Zoho Invoice review by Marsha B.
Marsha B.
Validated Reviewer
Verified Current User
Review Source

"Zoho Invoice increases cash flow due to efficiency and flexibility for service based businesses"

What do you like best?

The ability to start and stop the timer on each project that I work on throughout the day eliminates the loss of billable time most service based providers struggle with due to lack of tracking. With the zoho invoice app on my android I can not only start the timer when I arrive at a meeting but I can also stop the timer and within a few more steps generate and email the invoice to the client before leaving the meeting. This allows for much faster collections. Zoho invoice also provides very informative reports, allows for invoice reminders and also allows for invoices to be automatically generated on a recurring basis. Zoho integrates with several other services to allow for electronic and credit card payments. Zoho also gives you the convenience of at a glance review of outstanding receivables and income generated. Accessible with smartphones, tablets as well as cloud convenience of logging in from any computer regardless of location.

What do you dislike?

I would like the timer to be a on click access on the app home page for android as opposed to the drop down list it is currently in. There is no offline access option to my knowledge, however I have never had an issue with having internet service and with phone service the system is still accessible via the phone app even if no wifi or internet access is available.

Recommendations to others considering the product

Highly recommended for service based business owners who need the ability to easily track and bill for time and expenses on the go allows owners to spend less time tracking and more time generating!

What business problems are you solving with the product? What benefits have you realized?

On the go convenience for tracking time and invoicing clients is a major benefit in improving and maintaining stable cash flow for businesses.

Zoho Invoice review by Sashwat M.
Sashwat M.
Validated Reviewer
Verified Current User
Review Source

"An intuitive invoicing system"

What do you like best?

Generating an invoice, tracking payments, reminding clients has a;ways been a pain for the accounts & sales team.

Zoho invoice is such a great tool that it helps you creates professional invoices from multiple devices (desktop, tablet, mobile) in just few seconds. Also it can generate invoices in multiple languages.

What do you dislike?

Zoho Invoice has certain issues also:

(1) If you set the auto-reminders on for your clients, all the clients get notified for pending payments in case payments made by few of the clients is not recorded in the system.

(2) The real-time analytics on sales, expense and tax summary is not very insightful as compared to other industry products.

Recommendations to others considering the product

Zoho invoice is a great tool with features designed to make your invoicing hassle free.

What business problems are you solving with the product? What benefits have you realized?

In our B2B business, we need to send invoices for the services rendered to them. Zoho Invoice is helping us to generate those invoices in approximately no time. The invoices looks very professional and contains full information.

Zoho Invoice review by Daniel B.
Daniel B.
Validated Reviewer
Verified Current User
Review Source

"Excellent package for businesses of all sizes"

What do you like best?

I have been using zoho invoice for over the past year for my relatively small business, i originally decided to trial this product as they offered an on-going free and basic account which allowed a maximum of 5 clients in 2014. As i only had a small handful of clients I didn't need to upgrade and was never force into upgrading. As my business has slowly grown i am now reaching out to more clients. I decided to review my options on my invoicing/accounting software. I looked at products such as quickbooks and xero, i quickly learned that their pricing was way more than i was willing to part with. Certain features also had hidden costs such as additional apps. I decided to review the zoho packages and realized that they had now raised the maximum client limit to 25 on free accounts. They have saved me an unnecessary expense and I am extremely grateful to them for helping out smaller businesses such as myself, there is no doubt in my mind that nobody offers a similar free service like zoho does.

I basically have full access to most features that upgraded accounts do. My experience with zoho so far has be been clean cut, simple and a pleasure using their interface. Needless to say that i'll be sticking with zoho for the long run and as a I grow my business i'm sure i'll be upgrading.

Thanks zoho!

What do you dislike?

As of this moment i have nothing bad to say about zoho, considering i'm using their product for free and so far i'm loving it.

Recommendations to others considering the product

It's a simple to use software with a great free account service. Perfect for new businesses.

What business problems are you solving with the product? What benefits have you realized?

I was a new business and had to learn the ropes with invoicing and keep track of payments as a sole trader. Zoho has made my life easier with fantastic customizable features!

Zoho Invoice review by Bob Patrick O.
Bob Patrick O.
Validated Reviewer
Verified Current User
Review Source

" Zoho is such an amazing Company ever, some times i think they are non profit organisation."

What do you like best?

Most of free services like free e-mail account through own domain, free website builder, free social network in one place, and awesome services!!

What do you dislike?

There is nothing i dislike from Zoho every thing is just the way they meant it.

Recommendations to others considering the product

Zoho is such an amazing Company ever, some times i think they are non profit organisation when it comes to their services, free website, free email free social etc, all these makes my non profit archive its goals and dreams, Thanks so much Zoho for no string attached service keep it up!!!

What business problems are you solving with the product? What benefits have you realized?

I run Non Profit organisation, when it comes to non profit organisation you find there are some limited service given by web host and providers where much fund is needed to host your website and have a professional service, but with zoho, i have enjoyed free service no string attached that's why i was able to published a stunning website based on my own needs and the customers and donors.

Zoho Invoice review by Vivek K.
Vivek K.
Validated Reviewer
Verified Current User
Review Source

"One Stop Solution for all invoicing needs. Great Experience."

What do you like best?

The fact that the products takes care of everything - tax, guidelines, format, currency. The platform is self serve and accountants can use it so swiftly makes it the default choice.

What do you dislike?

Honestly, after the recent change of pricing, there is nothing to dislike. The annual plan is amazing and cost effective. Was introduced recently and is a great for businesses in the growth stage

Recommendations to others considering the product

Zoho invoice is brilliant. It is simple to use. The paid plans offer a wide range of features and the fact that the invoicing system takes care of everything including Tax guidelines and format - you can directly ship these invoices to clients. We have been using this for over 3 years now and the experience has only improved. Great product. Can't do without it.

Vivek

What business problems are you solving with the product? What benefits have you realized?

We are building a user engagement platform for businesses. Our target audience is any one and everyone with a website. This means handling 100's and 1000's of invoices on monthly basis. Zoho solves that exact problem for us. We operate in 2 geographies and zoho ensures that we are able to service our customers appropriately.

Zoho Invoice review by Rachel M.
Rachel M.
Validated Reviewer
Verified Current User
Review Source

"Great for invoicing and expensing, no frills"

What do you like best?

I like the customer portal - works great for my needs and my customers find it easy to use.

What do you dislike?

I don't like the timesheets and projects at all. They're confusing, hard to use, and just not user-friendly.

Recommendations to others considering the product

Be careful trying to integrate another project management system while using Zoho Invoice to bill. It can get pretty confusing.

What business problems are you solving with the product? What benefits have you realized?

I needed an invoicing software with a payment gateway. This has given me a way to accept cards, paypal, and even bank transfers.

Zoho Invoice review by Matt P.
Matt P.
Validated Reviewer
Verified Current User
Review Source

"Great for General Invoices"

What do you like best?

This is great for general inboxes I use for travel. I can customize and use a lot of features for my needs.

What do you dislike?

Not able to get it exactly how I need it. Need more plug in play options. Not very easy to use had to play around a lot to figure things out.

Recommendations to others considering the product

Be prepared to have to figure things out and it may not do exactly what you want.

What business problems are you solving with the product? What benefits have you realized?

Allows me to individually bill families for their group trip.

Zoho Invoice review by Rolando V.
Rolando V.
Validated Reviewer
Verified Current User
Review Source

"Great tool to control"

What do you like best?

It could be customized to your company needs, we use it as a Shared service center tools, were we unify all of our customers in 8 differente countries.

What do you dislike?

The support service team is not very effective, also you cannot manage different invoice templates for different brands

Recommendations to others considering the product

If you want to go with this system, don't rely on the zoho customer support

What business problems are you solving with the product? What benefits have you realized?

capability to be adapted to differente countries, we are in 7 different countries and we are able to operate with this single system. We are capabale to run reports for our enterprise company from a single tool.

Zoho Invoice review by Brock K.
Brock K.
Validated Reviewer
Verified Current User
Review Source

"Zoho Invoice"

What do you like best?

The best part of Zoho Invoice is that it takes so very little time to use. It took a task that, for our company, averaged 10 hours a week and brought it down to 1. Amazing well designed tool. It's as if everyone who made had spent the last 5 years managing a small business and they built the tool that they wanted.

What do you dislike?

There really isn't much to dislike. If I were forced at gunpoint to pick something it would probably be no way to accept direct ACH payments. But that's just a matter of not having the right payment processor integration, not really a failure on Zoho Invoice's part.

Recommendations to others considering the product

The easiest way to evaluate Zoho Invoice is to go ahead and commit to managing a few clients through it. It's well worth the time.

What business problems are you solving with the product? What benefits have you realized?

It handles 100% of our client invoicing, billing, payments, overdue notices, statements, inventory, and project expenses all while looking very clean AND at an extremely reasonable price.

Zoho Invoice review by Matt O.
Matt O.
Validated Reviewer
Verified Current User
Review Source

"It's How I run my Freelance Business"

What do you like best?

The Zoho Invoice Suite is a beautifully designed package that works great on Desktop and Mobile. It keeps me running, sends out automatic reminders to my payers that are beyond their custom set terms, and keeps the cash flowing with recurring invoices. This is how I run my business, without it I would be lost. Sad no?

What do you dislike?

I would like to see an improvement to allow recurring invoices to pull in hours worked on a project since the last recurring invoice. I bill for web hosting, and for time worked, when my 6 month recurrence comes around, it's tough to combine the recurring charge and the project related hours charge other than some manual work.

Recommendations to others considering the product

Sign up for Zoho Invoice and remove a whole step of manual invoicing, worry, and pain. Life is better, and for the errors that it catches that I WOULD HAVE made, pays for itself EASY.

What business problems are you solving with the product? What benefits have you realized?

Everyone always gets billed

Everyone always pays

I have more than one invoice template for different areas of my business.

Zoho Invoice review by Robby T.
Robby T.
Validated Reviewer
Verified Current User
Review Source

"Excellent invoice system"

What do you like best?

Simple and focus on the right features.

I like the look of the app and the integrations they provide. Pricing is correct and I believe it's cheaper than most other options out there.

The application is very stable, until this moment I did not have any issue with the availability of the services.

What do you dislike?

That it's not for free but I think it's worth every penny!

There was a bug when generation pdf's but they solved this so no complaints here anymore.

Recommendations to others considering the product

If you are looking for a simple and complete invoice system, Zoho Invoice is the right choice. I recommended it to several other people and they are still using it and they still thank me for the advice. I also wrote some integration with other systems so that they could make the switch more easily.

What business problems are you solving with the product? What benefits have you realized?

I deliver IT services to companies that don't have the knowledge in house.

Zoho Invoice review by Jack-Benny P.
Jack-Benny P.
Validated Reviewer
Verified Current User
Review Source

"Zoho does have it all"

What do you like best?

It's free for up to 25 customers so it's good for new startups. Once you need to handle more customers you can easily upgrade, for a fee though. It has lots and lots of settings so you should be able to tweak to fit your needs and your company. There's also some nice looking invoice templates to choose from, all for free. There's also custom settings for taxes etc so it should work in all countries. There's also very good support for online payments, currently 9 different online payment solutions are supported, including PayPal, Stripe and WorldPay.

What do you dislike?

It takes awhile to get started and setup. The installation process takes a long time to complete, but on the other hand, once it's completed you're good to go. On the other all the settings are needed, so it's hard to do it faster.

Recommendations to others considering the product

Take your time to go over the settings so you don't miss anything important such as taxes etc. You don't want to send out invoices with the wrong tax settings. Also don't rush the other settings, there are plenty of them, so it takes a good hour to get started. So be patient and don't rush it and you'll probably be fine.

What business problems are you solving with the product? What benefits have you realized?

A free invoicing tool is always great for a small company. I'm currently using two other invoicing tools as well and deciding which one I should go with. With Zoho I do get the best support for online payments though.

Zoho Invoice review by Edward M.
Edward M.
Validated Reviewer
Verified Current User
Review Source

" Great and easy to use on small projects and at scale."

What do you like best?

As well as the simplicity and functionality of Zoho Invoice itself I really like the fact that Zoho offers a whole suite of complementary tools including CRM, Mailing, Forms etc. Google Apps integration is also very useful.

What do you dislike?

I dislike the fact that while income is fully measured and detailed my colleagues and I have yet to take advantage of the expense reports. It's like ripping a plaster off - better to do it quickly!

Recommendations to others considering the product

The templates are initially more US focussed (we're in the UK) but a bit of tinkering and they quickly match up.

What business problems are you solving with the product? What benefits have you realized?

Better grip of accounts for one. As a creative start up, a full time accountant was never going to be one of our first hires so being able to do a lot of the leg work ourselves takes a lot of the pain from handling taxes and keeping an eye on margins.

Zoho Invoice review by Matías B.
Matías B.
Validated Reviewer
Verified Current User
Review Source

"Simple Invoicing solution"

What do you like best?

SImple to use, is very straight forward.

They have a free version, good way to try their service.

Recurring invoicing works perfectly

Invoice Template customization + email template customization - everything looks profesional

What do you dislike?

Customization for edge cases is very limited. Lets say your invoice requires some special notes like currency exchange information, you won't find this kind of things built in, though they have custom fields.

I can't create workflows on the app, the API should be used.

API documentation ain't great I think they can still improve. Good complex examples are missing

Recommendations to others considering the product

Try the free version, they have expanded the free version up to 20/25 customers so many small business/designer shops will be able to use it for free.

Personalize their templates with your logo and your company colours, it will look so much better

What business problems are you solving with the product? What benefits have you realized?

I was using OpenERP before but was too complex for us so we were looking for solutions.

We tried freshbooks but the API was stalled and no further enhancements where expected on that end so we tried zoho and we really liked it.

Zoho Invoice review by Karl D.
Karl D.
Validated Reviewer
Verified Current User
Review Source

"Super useful - fully featured - perfect for the small business person"

What do you like best?

I like that it's a reasonable price for software that's constantly improving, even though what is already there is great. Definitely stream lines a lot of the admin stuff of having a small business.

What do you dislike?

There's a bit of a learning curve. Sometimes settings aren't obvious. But nothing that is anywhere near a deal breaker.

Recommendations to others considering the product

Just do it. Spend more time doing what you like about your business. And when you need to, you can really dig deep in the software to see all your metrics.

What business problems are you solving with the product? What benefits have you realized?

I am a one man operation. I am often too busy for entering receipts or other things that I used to have to do with other software. Now I do that on the go as it happens, so I'm always on top of it.

Zoho Invoice review by Bill D.
Bill D.
Validated Reviewer
Verified Current User
Review Source

"ZOHO Invoice - simple, fast, economical"

What do you like best?

I like how easy it is to set up an invoice. Just create a customer, enter a few lines, and click "save and send." DONE.

It is a very intuitive, user-friendly online invoicing system. I love it!

What do you dislike?

I hate that I have to pay for it! In the land of "everything is free online, amirite?" land, paying a few dollars a month for something seems foreign.

But I more than make up for it with Zoho.

In other words, if I didn't use Zoho, I'd be reluctant to create an invoice (I would, I just wouldn't like it - I used to use QuickBooks, and now I don't)...with Zoho, I'm done in less than 30 seconds.

Recommendations to others considering the product

Jump in feet first - I love ZOHO Invoice!

What business problems are you solving with the product? What benefits have you realized?

I hate "paperwork." I like that I can send an invoice via email and my customers can pay via PayPal or check.

Zoho Invoice review by Kristoff H.
Kristoff H.
Validated Reviewer
Verified Current User
Review Source

"Easy to use for invoicing and time keeping"

What do you like best?

Painless learning curve, easy to use, low cost for basic functionality and it's cloud based. When I first started using Zoho Invoice, I could start invoicing after 15 minutes of entering my company info and my first client. The fact that you can try the software for free for the first 5 clients is a bonus and made me switch to a paid subscription evenyually.

What do you dislike?

Not ideal for registration of expenses. (incoming invoices) Zoho Invoice has difficulties dealing with accepting an expense note that lists multiple items with different VAT rates. (If you plan to use the export of your expense data to hand over to your accountant.) Also I found exporting time registrations on a single project between two dates a bit cumbersome and a lot to clean up in the export before you can share it wit a customer)

Recommendations to others considering the product

If you plan to use Zoho Invoice for plain invoicing and basic timekeeping, I can recommend it: good value for money. However, if you need more functionality for your timekeeping and expenses than you will probably need to sign-up for more Zoho products. In that case you might find more bang for the buck elsewhere.

What business problems are you solving with the product? What benefits have you realized?

I wanted a cloud service that allowed me to do simple time registration, use that time registration to create invoices in a simple way and keep track of my expenses. As my company grew, I needed to look for something more elaborate.

Zoho Invoice review by Administrator in Broadcast Media
Administrator in Broadcast Media
Validated Reviewer
Verified Current User
Review Source

" Smart invoices"

What do you like best?

Thanks to this software, I can keep track of my income generated and also provides me with a system to share my transactions with my clients.

What do you dislike?

I would like the integration of a collection system by Zoho, which has the facility for users to generate a payment according to a code generated by the system.

Recommendations to others considering the product

Use the trial version and then you will want to buy

What business problems are you solving with the product? What benefits have you realized?

I have been able to make invoices outside my office from my smartphone, it is a great advantage due to the quick response I can provide to my clients.

Zoho Invoice review by Robin B.
Robin B.
Validated Reviewer
Review Source

"Beautiful and great report features"

What do you like best?

I love the clean look of the interface. I love how I can tab from field to field unlike the last invoicing program that I used. I also love how friendly the support staff is when I have questions. I love how easy it is to customize the invoices.

What do you dislike?

I don't like the fact that it's not easy to add a second contact for one company. The instructions listed in the help file don't mention how to add a second contact. I've emailed support to get help, but it should be easy to have more than one contact when needed.

Recommendations to others considering the product

They have a free trial so you should give it a shot. You have multiple invoice templates to choose from. The reports are great. You get a lot for your money. You can also set up multiple ways to accept online payments.

What business problems are you solving with the product? What benefits have you realized?

One benefit I found from using it is that it's easier to back-date expenses, invoices, and payments when compared to my last invoicing program. This is going to make it much easier at tax time. It has a lot of great reports. It's extremely powerful (even at the $15 level) but also easy to learn. I feel like my invoices look nicer and so does the customer log-in. I think that enhances my business image.

Zoho Invoice review by Donna C.
Donna C.
Validated Reviewer
Review Source

"Loving Zoho Invoice"

What do you like best?

Zoho Invoice is a clean, easy to understand program with a simple user interface that does everything it says it will do (and more) reliably and consistently.

In addition to this, Zoho has a customer support team available through chat that is top of the line, so any question you have is answered immediately and thoroughly in a friendly and polite manner.

What do you dislike?

There is nothing I dislike about this program.

Recommendations to others considering the product

If you're looking for something simple and easy to use that will integrate with your payment gateway, this is the way to go. Rest assured it's a robust program with zero glitches or peculiarities. And if you have a question, customer support is there via chat to answer your questions quickly and politely. I'm very happy with this program.

What business problems are you solving with the product? What benefits have you realized?

Zoho Invoice makes it easy for me to track my business. I can quickly set up a personalized invoice, send it off, and track it. Data is readily available and I can sort it easily and efficiently into the reports that I need.

Zoho Invoice review by Rema S.
Rema S.
Validated Reviewer
Verified Current User
Review Source

"Zoho invoice "

What do you like best?

Its a very good software, which can make your work life much easier. Ideal for business for generating tax invoices.

What do you dislike?

Nothing to tell anything i don't like about it

What business problems are you solving with the product? What benefits have you realized?

It automatically calculate the tax asper the country's tax system. I It keeps a track record of profits total sales and expense too. Wonderful Softwares

Zoho Invoice review by Jeremy H.
Jeremy H.
Validated Reviewer
Verified Current User
Review Source

"Invoicing and Estimating for Freelance WordPress and Web Development"

What do you like best?

Quickly generating estimates and invoices with stored, common services. Keeping up with receivables. Customizable templates for various emails and forms. Keeping track of my expenses. The customer portal. And it's reasonable cost.

What do you dislike?

There are a lot of options, which can make it a bit overwhelming and easy to lose things. There are a lot of other products offered by the parent company, so there's a small amount of up-selling here and there.

Recommendations to others considering the product

Take the time to add the products and services you offer. It'll make estimate/invoice generation much quicker.

What business problems are you solving with the product? What benefits have you realized?

Mostly bookkeeping. If you're busy it can be a lot of trouble to keep up with documentation and billing as well.

Zoho Invoice review by Yesmean R.
Yesmean R.
Validated Reviewer
Review Source

"Robust tool fit for small and large invoicing needs"

What do you like best?

I'm a very small business and only need to send out a few invoices a months. I was very positively surprised by the features on Zoho invoice and the ease of use. It allow a great deal of customizing. There's more there than I can take advantage of right now but am happy to know that I can grow into the features. For the first time in a long time, I have a much better handle on my billings and receivable. It has also made doing expenses so much easier. And, it will make tax time easier too. Highly recommend it.

What do you dislike?

there's nothing I dislike, but would like a little more a info and easy of use on all the customizing features.

Recommendations to others considering the product

Play around with features before finalizing

What business problems are you solving with the product? What benefits have you realized?

Clear, accurate invoicing and receivables. I now have a great dashboard.

Zoho Invoice review by Peter D.
Peter D.
Validated Reviewer
Verified Current User
Review Source

"Great simple invoice solution"

What do you like best?

Zoho invoice solution is ideal for a business that wants a separate invoicing solution. I use many of the features. Mobile apps are very useful too.

What do you dislike?

Most aspects are very suitable for my needs.

What business problems are you solving with the product? What benefits have you realized?

Invoicing! The mobile apps really assist me with client invoice queries when I am out of the office.

Zoho Invoice review by Laura S.
Laura S.
Validated Reviewer
Verified Current User
Review Source

"Makes invoicing easy."

What do you like best?

The platform is easy to use and keeps track of multiple client invoices.

What do you dislike?

For my purposes, Zoho is just right. I am a freelancer with many clients and the platform is exactly what I need.

Recommendations to others considering the product

Perfect for freelancers who need to invoice multiple clients.

What business problems are you solving with the product? What benefits have you realized?

I have been able to go paperless for all of my invoicing needs, and I am able to keep track of my income.

Zoho Invoice review by Stephen N.
Stephen N.
Validated Reviewer
Review Source

"very happy with the product - does everything I need, would'nt change a thing."

What do you like best?

The software has several features that I like:

1. It has all the modules necessary for a small consulting / service provider like myself to be able to invoice customers, store contact information, and track time and expenses easily.

2. With the cloud and mobile modules, all of which behave very similar, I can do what I need to do from anywhere, whether at my office, or on the road.

3. It has been designed to be able to easily figure out things like adding a logo to invoices, and to easily generate invoices to customers, and to keep track of what is unpaid.

What do you dislike?

So far, I have not found anything that I dislike about zoho invoice.

Recommendations to others considering the product

I would highly recommend this product to other small consulting businesses (in my case financial and accounting consulting services). In fact, I have already recommended it to an associate of mine.

What business problems are you solving with the product? What benefits have you realized?

tracking work time for billing customers, miles driven, andbeing able to invoice my clients.

Zoho Invoice review by Dan T.
Dan T.
Validated Reviewer
Review Source

"Zoho Invoice for easy time management and invoicing with Stripe"

What do you like best?

Zoho Invoice is my one tool for managing time. I start a project by creating an estimate via Zoho, once the estimate is accepted I turn that into an invoice against which I log my time. I can easily create customers and assign specific tasks to them. Zoho allows me to time my activities with the built in timer once the tasks are assigned.

The tool is flexible enough to allow for different setups by customer from pay online (I integrate with Stripe) to 30 day billing to recurring building. I have yet to run into a scenario that I could not handle via Zoho. Once my payments are received after the work is done, Zoho closes that invoice and I am on to the next.

What do you dislike?

The archiving, in my opinion, is a bit lacking in that I have to manually archive items whereas I'd prefer the ability to create an archiving rule by customer.

Recommendations to others considering the product

Utilize the trial to kick the tires

What business problems are you solving with the product? What benefits have you realized?

I save time logging, managing and creating items from estimates to invoices. The templates make things much quicker than creating each time.

Zoho Invoice review by User
User
Validated Reviewer
Review Source

"Great product with great support"

What do you like best?

It's feature rich, offers lots of customization options, and their support is helpful and fast.

What do you dislike?

I used to use Freshbooks and have noticed a few features that I got used to that Zoho doesn't have. One of the big ones is email open tracking. Permissions for additional users could be a little more flexible too.

Recommendations to others considering the product

They offer a solid free plan, so you can take your time getting to know it and migrate at your own pace.

What business problems are you solving with the product? What benefits have you realized?

It's a great invoicing and payment solution. I use it with Stripe. It's time-tracking features get the job done, but are also a little limited. The desktop time-tracking app could especially use some attention.

Zoho Invoice review by Gabriel P.
Gabriel P.
Validated Reviewer
Verified Current User
Review Source

"At last I've found a invoice system that works for my complicated country taxes!"

What do you like best?

All system are easily and friendly and the taxez managemente is the best!

What do you dislike?

None at moment! All is just perfect! I've no found something that dislike!

Recommendations to others considering the product

Test it and you will love it!

What business problems are you solving with the product? What benefits have you realized?

In the latest years I've tested at last 4 invoice system, and at last I found one that easily manage taxes.

In my country there are several complicated taxes and with Invoice from Zoho I can manage it easily.

With others system I couldn't!

Zoho Invoice review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Simple invoicing software for a great price"

What do you like best?

Simplicity, price, many useful features, native credit card support !

What do you dislike?

Lack of customization, interface could be improved

Recommendations to others considering the product

Test it to check if it supports all the features you need. If you miss one critical feature, Zoho will not implement it : the solution is not evolving a lot.

What business problems are you solving with the product? What benefits have you realized?

I needed a simple and inexpensive way to quote and invoice customers. Zoho does it perfectly.

Zoho Invoice review by User in Consumer Services
User in Consumer Services
Validated Reviewer
Verified Current User
Review Source

"Easy and efficent"

What do you like best?

I love how easy the software was to use and learn. Before being introduced I never had any experience with Zoho's invoicing software but after a quick tutorial, it was like I had been using it all along.

What do you dislike?

There wasn't much I can complain about with Zoho Invoicing. The only thing that i could possibly say was that when I was using it, my pages would freeze and I would lose everything. But with that being said I dont know if it was my internet or the software its self.

What business problems are you solving with the product? What benefits have you realized?

Free up from the paper invoicing jail. I love not having paper invoices, I am able to send invoices, and save them to electronically file away.

Zoho Invoice review by Binu B.
Binu B.
Validated Reviewer
Verified Current User
Review Source

"Wonderful invoicing solution. "

What do you like best?

Easy to make Estimates And Invoice. It can be edited very easily. And the Mobile application of Zoho invoice is an awesome with the app can create invoice at the customer site and email it right away.

With zoho invoice my business standard rise from startup to a corporate level.

What do you dislike?

Cant work offline its the only thing i doesn't like. and cant make photo of bills that we paid.

Recommendations to others considering the product

With Zoho you can step in to the corporate level.

What business problems are you solving with the product? What benefits have you realized?

when we go for work on site, after finishing the work i have to call my office to make the bill and send it to the Clint. no i can do it myself that is the best thing i loves in zoho.

Zoho Invoice review by Scott R.
Scott R.
Validated Reviewer
Verified Current User
Review Source

"Great free online invoice management"

What do you like best?

Inexpensive, you can get quite a bit with the free edition. Easy to use and manage clients and invoices through their online interface. Ability to track time. Ability to invoice a client and have them pay via PayPal.

What do you dislike?

The user interface sometimes can be a little confusing, it could be simplified.

Recommendations to others considering the product

If you are looking for an invoicing app that you can use on the go and price important, this may be the app for you.

What business problems are you solving with the product? What benefits have you realized?

Quicker payments from clients when they can pay me via PayPal.

Zoho Invoice review by Jerome D.
Jerome D.
Validated Reviewer
Verified Current User
Review Source

"Good invoicing software for the cost"

What do you like best?

Very simple invoicing software that allows me to invoice straight to my paypal account

What do you dislike?

Wish it had more integrations for accepting Square Payment

What business problems are you solving with the product? What benefits have you realized?

Invoicing clients, tracking expenses, tracking billable hours

Zoho Invoice review by Christian C.
Christian C.
Validated Reviewer
Review Source

"Nice App"

What do you like best?

Easy t use

Complete

Very adaptable and organized

What do you dislike?

Conversion rate between currencies is not very intuitive

It doesn't come with US pre-configured fields (SSN, EIN, TAX-ID)

Recommendations to others considering the product

set up a diverse test user group, send invoices internally as if customers were internal customers

test for at least one month using several types of customers, prodcutcs, services, and currencies.

What business problems are you solving with the product? What benefits have you realized?

Quick invoicing and precise invoicing. Quick invoicing on the go

Zoho Invoice review by Tim K.
Tim K.
Validated Reviewer
Verified Current User
Review Source

"Good Product, but no inventory tracking"

What do you like best?

I use Zoho Invoice / Zoho Books to generate invoices for my clients and track my income/expenses.

I run a production company, so I have rental equipment, and it does not fill the need of tracking rental inventory, but it's not really designed for that.

It's relatively inexpensve, but I'm considering switching to Xero or Quickbooks so that I have more 3rd party software support.

What do you dislike?

I want a way to automatically attach a rental contract to my estimates and invoices, but it doesn't have a global attachment option, only per email.

What business problems are you solving with the product? What benefits have you realized?

It's tracking my invoices and expenses, and it's relatively inexpensive.

Zoho Invoice review by Oscar S.
Oscar S.
Validated Reviewer
Verified Current User
Review Source

"Easy to use, and it works!! "

What do you like best?

I like that it is so easy to use. Simple with many choices. If you need something fast and simple, Zoho is the answer!

What do you dislike?

I do not dislike anything. It's a very good product with good prices.

Recommendations to others considering the product

For a freelancer or small companies, this is a ideal option. I strongly recommend this

What business problems are you solving with the product? What benefits have you realized?

At the moment i am only sending invoices and keeping track of my payments. So far that's been very easy!

Zoho Invoice review by Jorge S.
Jorge S.
Validated Reviewer
Review Source

"Ideal billing"

What do you like best?

I love that everything is well structured. The email templates are excellent. The reminders allows me a better personal follow-up. It is a very complete program to manage your annual management.

What do you dislike?

You should be able to schedule everything, from the sending of the invoice, to the quotes. This would help not to send quotes at any unwanted time.

What business problems are you solving with the product? What benefits have you realized?

income control

Zoho Invoice review by ~John D.
~John D.
Validated Reviewer
Verified Current User
Review Source

"Excellent! Can't work without it!"

What do you like best?

Fast, efficient and friendly. Does everything I need!

What do you dislike?

nothing. I am happy with all, especially the support team.

Recommendations to others considering the product

Enjoy!

What business problems are you solving with the product? What benefits have you realized?

Being a freelancer in a foreign country.

Kate from G2 Crowd

Learning about Zoho Invoice?

I can help.
* We monitor all Zoho Invoice reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.