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Zoho SalesIQ

4.3
(153)

Live chat and website visitor tracking software to increase sales and improve customer service. See and have live conversations with your website visitors. Increase sales conversions by accessing an insightful list of visitors, prioritized on their lead score.

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Zoho SalesIQ Features

Communication

Pop-up Chat

Enables a popup chat window on company websites to encourage interaction between website visitors and designated company representatives.

90%
(Based on 13 reviews)

Notifications

Delivers notifications to both sides of the conversation.

85%
(Based on 13 reviews)

Targeted Emails

Sends automated emails to further engage clients and potential clients.

82%
(Based on 11 reviews)

In-App Messaging

Allows for live chat to be enabled within the app for customer help.

87%
(Based on 9 reviews)

Internal Use

Customization

81%
(Based on 15 reviews)

Conversation Archiving

Archives conversations in a separate location for later reference.

82%
(Based on 13 reviews)

Lead Development

Enables employees to denote potential customers.

81%
(Based on 15 reviews)

Knowledge Base

Establishes a knowledge base for employee reference during conversations.

74%
(Based on 12 reviews)

Team Inbox

Provides a central location for help requests, helping employees respond sooner.

68%
(Based on 8 reviews)

Customer Profiles

Allows for the creation of profiles for contacts and customers.

85%
(Based on 14 reviews)