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Zoho SalesIQ Features

Communication

Pop-up Chat

Enables a popup chat window on company websites to encourage interaction between website visitors and designated company representatives.

91%
(Based on 32 reviews)

Notifications

Delivers notifications to both sides of the conversation.

84%
(Based on 31 reviews)

Targeted Emails

Sends automated emails to further engage clients and potential clients.

83%
(Based on 20 reviews)

In-App Messaging

Allows for live chat to be enabled within the app for customer help.

89%
(Based on 22 reviews)

Internal Use

Customization

81%
(Based on 31 reviews)

Conversation Archiving

Archives conversations in a separate location for later reference.

80%
(Based on 28 reviews)

Lead Development

Enables employees to denote potential customers.

84%
(Based on 31 reviews)

Knowledge Base

Establishes a knowledge base for employee reference during conversations.

75%
(Based on 21 reviews)

Team Inbox

Provides a central location for help requests, helping employees respond sooner.

76%
(Based on 18 reviews)

Customer Profiles

Allows for the creation of profiles for contacts and customers.

86%
(Based on 27 reviews)

186 Zoho SalesIQ reviews

4.4 out of 5
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Zoho SalesIQ Features

  • Pop-up Chat
  • Notifications
  • Targeted Emails
  • In-App Messaging
  • Customization
  • Conversation Archiving

Zoho SalesIQ User Ratings

8.8
Ease of Use
Average: 8.9*
8.5
Quality of Support
Average: 8.6*
8.8
Ease of Setup
Average: 8.6*
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