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Zoho Social

4.5
(1,235)

Schedule unlimited posts, manage social networks, track conversations, and measure performance from a single dashboard.

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Zoho Social Features

Social Media Monitoring

Social Reporting

Access custom reports and dashboards to measure social activity and engagement opportunities. Allows users to export data and graphs into Powerpoints.

87%
(Based on 501 reviews)

Sentiment Scoring

Determines whether mentions of your brand are positive, negative or neutral.

83%
(Based on 417 reviews)

Influencer Identification

Identifies who is talking about your brand along with their influence over social communities.

82%
(Based on 400 reviews)

Social Measurement

Measure campaigns, brands and products for quantitative metrics such as conversation volume, when conversations are happening and your brand's share of voice.

87%
(Based on 514 reviews)

Social Listening

87%
(Based on 498 reviews)

Social Management

Social Analytics

Uncovers customer sentiment identify trends in order to accommodate the customer better.

n/a

Social Sharing

Allows the creation, management, and scheduling of content to be shared across social media channels

n/a

Social Campaigns

Identifies trends in customer sentiment in response to social media campaigns for the benefit of future campaigns

n/a

Social Engagement

Centrally manages social media marketing efforts across all utilized platforms

n/a

Social Ads

Manage and optimize ads across social channels

n/a

Brand Safety

Monitors and reports on social media activity pertaining to brand names or campaigns in order to identify fraudulent, misleading, or compromising mentions

89%
(Based on 384 reviews)

Posting

Scheduling

Optimizes scheduling and posting of content across social media channels

92%
(Based on 672 reviews)

Automation

Automates publishing of and responses to social media content

89%
(Based on 623 reviews)

Reports & Dashboards

Competitor Analysis

Gathers and compares social data from competitors to help keep tabs on competition and benchmark progess in the social sphere.

81%
(Based on 300 reviews)

Follower Analysis

Analyzes and illustrates follower information such as demographics, location, purchase intent, etc.

85%
(Based on 416 reviews)

Content Engagement Analysis

Tracks how much engagement (views, likes, favorites, retweets, comments, etc.) each piece of content receives to highlight which types of content resonate best with the target audience.

87%
(Based on 428 reviews)

Influencer Identification

Finds and highlights the followers with the largest and most influential followings of their own to tap into as potential brand advocates.

84%
(Based on 347 reviews)

Paid Campaign Tracking

Tracks and measures the success of paid advertising initiatives run on social media sites.

n/a

Attribution

Able to track click path of users that come to your site via social campaigns and if they convert to customers.

85%
(Based on 343 reviews)

Report Customizability

Allows user flexibility into manipulating and digging deeper into the data that is provided through the tool.

85%
(Based on 366 reviews)

Report Exporting

Allows users to export reports from the product into an .xsl, .csv, or .pdf file.

87%
(Based on 361 reviews)

Analysis

Business Intelligence

Correlates social media data with business intelligence to better business operations

84%
(Based on 561 reviews)

Customizable Dashboards

Customizes dashboards to report the most necessary social media metrics

82%
(Based on 528 reviews)

Platform

API / Integrations

Application Programming Interfaceā€”Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications.

87%
(Based on 279 reviews)

Internationalization

Allows marketer to use platform in different langauges and includes ad units on websites from around the world

n/a

User, Role, and Access Management

Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.

90%
(Based on 433 reviews)

Scalability

Allows marketer to add, track, and measure a multitude of social media accounts.

88%
(Based on 378 reviews)

Performance and Reliability

Software is consistently available (up-time) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.

91%
(Based on 476 reviews)

Reporting

Monitoring

Monitors a variety of social media channels to uncover relevant content

87%
(Based on 636 reviews)

Reporting

Reports and measures campaign efforts across a variety of social media channels

86%
(Based on 605 reviews)

Analytics Filters

Offers filters to sift through published and promoted data

84%
(Based on 532 reviews)

Competitive Intelligence

Uncovers social media performance and insights of other businesses

83%
(Based on 473 reviews)

Keyword Setup

Allows user to search for specific keywords to measure social impact

83%
(Based on 426 reviews)