What do you like best?
There are a lot of features that I love of Zoho Wiki. A few of them are: I absolutely love the live chat option which makes classroom management very easy especially during exams when students are going through your wiki for review notes and want to communicate about some doubts. I also love how easy it is to tag specific users and get notified about your progress, people who viewed your wiki, and customizing your wiki using different templates.
It is also easy to add multiple users to the wiki and collaborate on Research projects, meetings, webminars etc.
What do you dislike?
It does not have a very straightforward setup process, or a walk through of how to set it up, so it would be great if they can provide a list of all the features provided and how to make the best use of them!
It is also expensive for some of the student teachers to manage classrooms with multiple collaborators.
Recommendations to others considering the product
I would recommend looking up the features and others' reviews about this products beforehand to make sure that it provides you with what you're looking for.
What business problems are you solving with the product? What benefits have you realized?
I have used Zoho Wiki for collaborating with my research group, managing my class students by posting wikis about exam reviews, test reviews and just communicating with my students. it has made e-learning very fun and interactive for both the students, and me.