Zoiper

4.4
(15 reviews)

Zoiper is a trusted source in supporting the businesses of Service Providers, call centers, VoIP integrators, mobile operators, and many businesses requiring immediate VoIP capabilities and compatibility implementation through service-independent softphone applications.

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Showing 15 Zoiper reviews
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Zoiper review by Lecxy Marianny B.
Lecxy Marianny B.
Validated Reviewer
Verified Current User
Review Source

"zoiper my software for international calls and instant messaging. "

What do you like best?

what I like most about zoiper is that I can have it installed on any software platform, since it is compatible with windows, linux, ios, android, etc., which makes the communication is first hand and in any place, the program is very complete since it offers communication in audio, video, fax and instant messaging, all in a single program, which makes it a powerful communication option, once in operation the resource management is great even with call video, since it consumes few system resources, and does not receive any kind of surprise crashes or blockages, and for voIP calls it is compatible with most VoIP and pbx service providers, and has the main advantage that calls between users who use zoiper are completely free.

What do you dislike?

the program is excellent however the configuration is something that can break your head because it is very advanced and you are necessarily forced to use specialist help, especially for VoIP calls, and for me One disadvantage is having to leave my PC on when I have at all hours for receiving incoming calls.

Recommendations to others considering the product

the product is excellent allows to lower communication costs when using VoIP calls, which facilitates communication and allows the call of audio and video with an impressive quality, and much better than other similar programs, its use is very simple and fast, use it you will notice a unique experience to be able to see who calls you once you configure it with different plugins that make it possible to access the contacts of your personal and work email directories, so that whenever you are in your directory you will know who is calling you , I recommend it to everyone.

What business problems are you solving with the product? What benefits have you realized?

Zoiper is the program mostly used in the different dependencies of the work, mainly because it is the one allowed because it is configured for internal use within the company and also for VoIP communications from outside the country, since international long distance calls are extremely expensive in my country and VoIP service is a much cheaper option.

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Zoiper review by Daniel Alfonzo A.
Daniel Alfonzo A.
Validated Reviewer
Verified Current User
Review Source

"Application of easy installation and management, to use VoIP telephony"

What do you like best?

It is a super agile softphone, easy to install and very easy to use. It fulfills the main objective of the application which is to provide an interface to use VoIP, in the comfort of the computer or on a smartphone.

It has high availability and compatibility with different operating systems and is adaptable to the needs of each user.

It does not require the implementation of a large infrastructure to be able to function and can be used both in the professional field and in the personal area.

What do you dislike?

The free version has its limitations, but it complies with the minimum functions to be able to work. meets its objective and facilitates access to less experienced users.

Sometimes it has connection failures with the main server, which is quickly resolved.

Recommendations to others considering the product

It is an installation tool and easy to use. There is no need for advanced computer skills to manage it. I totally recommend it

What business problems are you solving with the product? What benefits have you realized?

In the modern era, where all communications travel through the network, they allow us connectivity through voice, which use resources that are currently of first necessity for both commercial use and personal use.

It helps reduce equipment costs, since the software can be installed directly on the user's computer or on their smartphone.

Mobility and versatility to establish communications from any geographical location with access to the internet.

Compatibility with most operating systems, which means that costs are reduced by not having to change the infrastructure to operate, live simultaneously with other similar applications without conflict and you can set up accounts anywhere in the world.

What VoIP solution do you use?

Thanks for letting us know!
Zoiper review by Raul Lorenzo G.
Raul Lorenzo G.
Validated Reviewer
Verified Current User
Review Source

" Do you want to communicate effectively? Use Zoiper and you will notice the difference!"

What do you like best?

It has never been so economical to communicate with colleagues in other countries, nothing to envy other market applications, something very positive is that you can install Zoiper on any device regardless of the operating system. the sound is clear, the communication becomes pleasant, since with a single click you will have the recorded conversation.

What do you dislike?

Its configuration at the beginning is complicated and a bit annoying, I think it is for security reasons that it sends codes to the phone to access it, in this sense it requires the specialized technician in VOIP networks so that the program can work, already configured Zoiper does not offer major problems, however, it is important to improve this point and in particular take a little time for the program to work properly

Recommendations to others considering the product

Because it is compatible with most service providers, its use is very economical and, therefore, accessible to the user who requires it. It is an excellent communication tool for beginners in the sales or communication market. It is really simple to use. Before jumping into high-priced software, I prefer to recommend this product and gain experience. It will help you achieve your goals without spending too much money

What business problems are you solving with the product? What benefits have you realized?

With Zoiper I have been able to carry out operations in a simple and simple way, it is a very economical and accessible tool for any user who wants to access it, I could configure it with the VOIP system, and I have been able to save money on local and international calls, and use it without problems.

Zoiper review by Kristin L.
Kristin L.
Validated Reviewer
Verified Current User
Review Source

"A couple of glitches here and there, overall a great product!"

What do you like best?

Zoiper is extremely easy to use once it’s successfully installed and operating. The best part is probably the fact the free version can essentially do anything you need it to do for business calls including: a landline voicemail with optional extensions, conference calls with no more than three attendees, and the ability to install on a cell phone and directly send a text or make a call from the individual phone app as well.

What do you dislike?

Getting the program installed correctly took a lot of work that I didn’t think should have been necessary. It also does not always show you your voicemail on time (at times it did not alert me at all that I had a voicemails sitting in my inbox for weeks). Lastly, if you have the app installed on more than one device such as on both a laptop and a mobile phone, it will ring to all of them. At times that would cause me to be on able to answer the calls properly. Being in sales, obviously that is a huge issue!

Recommendations to others considering the product

You literally have nothing to lose trying out this free product!

What business problems are you solving with the product? What benefits have you realized?

Overall you can’t really ask for much more than what Zoiper offers for free when you’re talking about being able to have unlimited use and access to a business phone number.

Zoiper review by Ricardo S.
Ricardo S.
Validated Reviewer
Verified Current User
Review Source

"Novel application for ip communications"

What do you like best?

which is a multiplatform software (works on Windows, Linux or MAC OS X computers, Android phones, or Apple iPhone phones), designed to work with your IP communication systems. This software is from the company Zoiper and has a non-commercial version, in the same way it also has the commercial versions with software support and more features enabled. It is the software that Servitux® VoIP recommends to use it as an IP phone from your computer, tablet or smartphone. If you are interested do not hesitate to contact us to provide prices for it and solve any questions you may have.

What do you dislike?

nothing since it is a multiplatform software (works on computers with Windows, Linux or MAC OS X, Android phones, or Apple iPhone phones), designed to work with their IP communication systems. It is the software that Servitux® VoIP recommends to use it as an IP phone from your computer, tablet or smartphone. If you are interested do not hesitate to contact us to provide prices for it and solve any questions you have. This software is from the company Zoiper and has a non-commercial version, in the same way you also have commercial versions with software support and more features enabled.

Recommendations to others considering the product

Some softphones are fully implemented in software, which communicates with the PABX through the (LAN) Local Area Network - TCP / IP to control and dial through the physical telephone. It is usually done through a call center environment, to communicate from a client directory or to receive calls. In these cases, the customer information appears on the computer screen when the phone rings, giving the call center agents certain information about who is calling and how to receive and address that person.

What business problems are you solving with the product? What benefits have you realized?

Typical SIP-based softphones currently comprise - eyeBeam from CounterPath (formerly Xten), OpenWengo, Nexge, sipXphone, Adore Stphone, Express Talk, Zoiper, StarTele Logic, Vippie and SJphone. They work well with most ITSP - Internet Telephony Service Providers. You can connect using a USB phone or a USB link to a softphone and get a free VoIP service from phone to phone.

Zoiper review by Orlando Rafael O.
Orlando Rafael O.
Validated Reviewer
Verified Current User
Review Source

"The application that allows you to communicate in a direct and personal way over the internet. "

What do you like best?

Personally I like the application because it is easy to install, low cost, calls are good quality and when using skins makes it more attractive. I also like it because it allows me to communicate with my colleagues directly over the Internet, without the need of call a telephone line, which makes it faster and more effective

What do you dislike?

I dislike it because sometimes I have problems to install the updates, producing errors in the download, which is negative for the communication and in the time I invest in the activity; as well as the impossibility of creating an account but I have a company credential

Recommendations to others considering the product

I highly recommend it because it is easy to install, does not require a last generation equipment for its operation and can communicate through a telephone line, besides being easy to use and intuitive, so it can be used by anyone

What business problems are you solving with the product? What benefits have you realized?

The benefit provided by the application is important, since by allowing a personalized communication, this can be quick and effective, because by communicating with the person it indicates the solution arrives faster, reducing the time spent and hours worked. I also greatly improve the communication with my colleagues with whom I require an exchange of information constantly.

Zoiper review by celina rosa m.
celina rosa m.
Validated Reviewer
Verified Current User
Review Source

"The best way to communicate with my colleagues and loved ones anywhere in the world."

What do you like best?

684/5000

the application has several strong points, among which we can mention the following: the application can be installed on any device regardless of the operating system that is being used, which makes Zoiper the most complete communication application, the consumption of resources of the system is very little, which is very positive if you have a low performance computer, without affecting the communication, the audio is not distorted which is excellent, on the other hand it should be noted that the communication is Voip type what helps you to minimize costs in international calls, and if your partner also uses Zoiper, communication is completely free.

What do you dislike?

The least I like is that I have to find someone specialized for its configuration, I think it would be convenient to have an assistant for its configuration more easily, on the other hand the incorporation of masks to improve its interface would be very positive since this form everyone customizes the application as he likes.

Recommendations to others considering the product

That they use zoiper since they will have an impeccable communication service, sharp image, very clear audio, with little system resources, which means that you can install it on any device regardless of the operating system, besides saving on costs since it is of VoIP communication.

What business problems are you solving with the product? What benefits have you realized?

currently we have many relatives and colleagues who are outside of my country, zoiper allowed to shorten the distance, although there are more popular applications, zoiper wins because it consumes little resources and certainly our equipment is not the most modern, so that having zoiper for communication is great, since you have clear audio with an excellent image and you do not have to have a very modern equipment.

Zoiper review by Mhorys  Minnelly G.
Mhorys Minnelly G.
Validated Reviewer
Verified Current User
Review Source

"With zoiper, communication is much cheaper than the conventional system "

What do you like best?

I like that you can save costs because it is a system via the Internet, it has never been so economical to communicate to colleagues in other countries, and you have everything that other applications have and more, something very positive is that you can have Zoiper installed on any device regardless of the operating system. the sound is clear, so the communication becomes pleasant, and highlights its simple system to record the converzacion, since with just a few click you will have the recorded converzacion.

What do you dislike?

it is a bit cumbersome your initial configuration, it is necessary a specialized technician in VOIP networks so that the program can work, already configured Zoiper does not offer major problems, however it is important to improve this point and particularly take a little time for the program to work correctly .

Recommendations to others considering the product

that Zoiper once configured is simple operation, and with a low cost plan you can have the VoIP communication working in your organization, save money in conventional local and international calls once this program is installed. to install without problems hire a technical service in VoIP networks in order to configure the program and can use it without problems.

What business problems are you solving with the product? What benefits have you realized?

The most outstanding thing is that it has allowed to reduce costs in international call rates. It is not necessary that the contact is in your contact list, so just dial the corresponding number you already have the call is made.

Zoiper review by Serhii M.
Serhii M.
Validated Reviewer
Verified Current User
Review Source

"The best telephoning application for the new business."

What do you like best?

This application is really easy in usage and installation, interface is simple and kinda looking old school. The quality of calls is good. With this software you may achieve a lot, highly recommended for the new business. The dialing process is really cool, reminds me of a good old days. Usage of this product can be for inside business calls as well as for business purposes.

What do you dislike?

The quality of calls is good but sometimes you wish for better, because if you are working on the phone, especially in sales, hearing the client properly is very important for your successful work. Sometimes it may freeze during the call, barely happens.

Recommendations to others considering the product

Zoiper is a really good product for beginners on the market of sales or communication. It is really simple in usage. Before jumping into some highly priced software I would rather recommend to use this product and get some experience. It will help you to achieve your goals without spending to much money on software. Zoiper is providing with a good quality service for some time on the market and a lot of companies tried or started with this product. Get some experience for yourself too.

What business problems are you solving with the product? What benefits have you realized?

Now we are using this application for communication between our coworkers, some departments are still using it for work. With this Zoiper software we achieved a lot of our goals and it was providing us with good quality connection all around the globe.

Zoiper review by User
User
Validated Reviewer
Verified Current User
Review Source

" work with zoiper in customer service and I think it's a very practical program"

What do you like best?

A long time ago I worked in a callacenter, zoiper is a program that is easy to use, and allows you to contact the clients, it is quite good and has little delay, I like it because it is like using a cell phone, also one of the things to is that it is a light program, for example in my work it was very practical because each one had its own user and could have it as their personalized account with which I worked, even though I used the commercial, i am satisfation with the software in my area of used.

What do you dislike?

As for my dislikes is mostly in communication sometimes there are certain interferences, only sometimes but they are very annoying because sometimes they do not hear you well or you hear a lot of noise, also in general lines does not guarantee the safety of the user, that is a point against, and finally something no less important is the need to have to use void if or if it makes it a little limiting (in general)

Recommendations to others considering the product

I recommend this program, especially for those with call center companies, they are very practical for this area, the truth is never to try it from the non-commercial side, however in general lines it has good quality for the call.

What business problems are you solving with the product? What benefits have you realized?

To be able to work remotely with the company with which I worked, connect with clients and auditors of the company in which I worked, and manage my own call schedule.

Zoiper review by Andrea G.
Andrea G.
Validated Reviewer
Review Source

"Unintrusive VoIP operator"

What do you like best?

Zoiper opens up at startup, registers itself and just sits there, without you even noticing, until you need it. Whenever a call comes in, you get a pop-up to take it or dismiss it.

You also can integrate it flawlessly with your system, so that every telephone link (as in: href="tel:1234567890") uses it directly without asking anything, speeding up your workflow.

You can also set it to Do-Not-Disturb when you take a break.

What do you dislike?

I haven't been able to get it to auto select Do-Not-Disturb at startup, which would be good when your primary job is not Customer Services, and only chip in once in a while, but it's not that hard to manually press the DND button.

Recommendations to others considering the product

It's free, so why not give it a chance?

What business problems are you solving with the product? What benefits have you realized?

We needed something to centralize phone calls and then assign them proportionally between colleagues, apart from needing a software to take and make calls, Zoiper fit right in.

Zoiper review by Nelson R.
Nelson R.
Validated Reviewer
Verified Current User
Review Source

"the most practical softphone"

What do you like best?

the best softphone that I have used, super practical, in its free version offers me the necessary to use it in the organization. The paid version is super better with all its active features, it pays to pay for all its functionalities

What do you dislike?

the free version has been limited more lately, I can only configure a single line and for my work I need more lines

Recommendations to others considering the product

This is the best softphone you can use, it is practical and easy to configure

What business problems are you solving with the product? What benefits have you realized?

excellent softphone for the organization, solving communication problems in terms of call quality and fast installation via remote or in person

Zoiper review by Valery T.
Valery T.
Validated Reviewer
Review Source

"Zoiper"

What do you like best?

I love Zoiper because thanks to this application I can communicate with my colleagues from other locations, with technicians, with our clients both nationally and internationally, I can make calls, video calls, fax and messaging with a single tool.

What do you dislike?

Sometimes it takes a while to establish the call.

Recommendations to others considering the product

They can also use it in personal tasks to communicate with their friends and family.

What business problems are you solving with the product? What benefits have you realized?

I use it to communicate with other offices of the company and also to contact national and international clients. We also communicate with service providers that the company has.

Zoiper review by User
User
Validated Reviewer
Review Source

"Okay product for occasional use. "

What do you like best?

I like that I can dial using my keypad on my keyboard.

What do you dislike?

The connection isn't always the greatest and there seems to be some lag time when speaking.

Recommendations to others considering the product

I wouldn't consider this a good product for long term use.

What business problems are you solving with the product? What benefits have you realized?

Cold calling use.

Zoiper review by User in Food & Beverages
User in Food & Beverages
Validated Reviewer
Review Source

"Great digital phone"

What do you like best?

Easy to use and integrate contact lists for quick communications.

What do you dislike?

I do wish it was a bit more customizable.

Recommendations to others considering the product

Pairs well with Fonality if needed

What business problems are you solving with the product? What benefits have you realized?

We have made it easy to call clients and colleagues alike.

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