What do you like best?
Easy to set up and to use.
I've been hosting video conferences with up to 12-14 participants, and everything worked out smooth and easy!
I love the fact that I can set up a series of parameters during the set-up process of the call, like automatically start the recording, allowing other participants to log in before I do, start the call with video on or off already, and many other features, which I find great and helpful to ease the process.
I think zoom is a very powerful and useful tool whenever it comes to professional conferencing.
What do you dislike?
Time limitation for private users, even though I continuously receive extra time as a bonus, pretty much every time I make a call longer than 40 minutes... so at the end, not really a "dislike" point here!
What in fact I really dislike, for now, is the problems I encounter when I try editing a recorded conversation's file in ScreenFlow! Big coding problems there!!!
I'd like to have an easier possibility to set up different views of the screen while having a conversation. I'd like, for example, being able to stick to the full-screen view mode of the user who's talking, without the screen to switch to my camera whenever I talk.
Recommendations to others considering the product
Well, if you're looking for a good, reliable, easy to set-up, valid and stable product to use for your conferencing and remote meetings, whether in your company, your private projects or your private life, I think you don't need to look any further.
What business problems are you solving with the product? What benefits have you realized?
No problems in communicating with other people from around the world, no matter where they are in. As far as they have a computer and a fairly good connection.