What do you like best?
Good video quality and audio connection. The ability to integrate with many services and with any, convenient for you, calendars. The interface is simple and user-friendly for beginners. Handy mobile application, I do not use it often, but if I have to, it's not worth then the desktop version.
What do you dislike?
I would like to have integration with the services of auto-responders. In the rest, I have no complaints the service is just excellent.
Recommendations to others considering the product
A true leader among many competitors. Even a free version of the service has many functions and it is fully suitable for a small team. However, I want you to recommend a paid subscription, in which will be available a lot of useful features.
What business problems are you solving with the product? What benefits have you realized?
We have used Zoom for a long time, but only recently switched to the version for Business. If you use the free version, you understand that forty minutes for a group meeting is not enough. In the paid version, we no longer think about the time and can hold a meeting for a couple of hours. I also like the advanced meeting controls, such as enabling and disabling recording, encryption, live chat and notifications. There is also one gigabyte of memory in the cloud for recording our meetings. Also, a couple of features that are not particularly useful, but are pleasant as an addition, for example, branding our company in-group meetings.