Zoom

Zoom

(3370)
4.5 out of 5 stars

Zoom unifies cloud video conferencing, simple online meetings, and group messaging into one easy-to-use platform. Zooms solution offers the video, audio, and screen-sharing experience across Zoom Rooms, Windows, Mac, iOS, Android, and H.323/SIP room systems.

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Zoom review by <span>Russell S.</span>
Russell S.
Validated Reviewer
Verified Current User
Review Source

"Easy to use tool for hosting meetings"

What do you like best?

Zoom makes it incredibly easy to schedule, share, and host meetings with team members and prospective clients.

What do you dislike?

This is a minor detail, but I hate having to type in a meeting ID. Often times, I'm in my car when entering a Zoom meeting. It's difficult to locate and type in my meeting ID.

Recommendations to others considering the product

I used Zoom at my previous company, Slope. When we started Doze, we were all working remotely. Every morning, our team jumped on a Zoom video conference call where we'd share updates from the previous day and our plan for the upcoming day. We've have a meeting scheduled for 9:30am every day for accountability purposes.

What business problems are you solving with the product? What benefits have you realized?

We use typically use Zoom to host larger meetings with investors. Anytime we have 4 or more people on a call, we schedule a Zoom meeting. Rather than having to connect everyone, this makes it incredibly easy for everyone to connect on a call. With Zoom, we're able to host video conferences and telephone meetings. We really enjoy using the platform.

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Zoom review by <span>Lara M.</span>
Lara M.
Validated Reviewer
Verified Current User
Review Source

"The best platform I have used for multi-viewer video conferences"

What do you like best?

I have used Zoom in multiple situations and been pleased each and every time. It is possible to log in for face to face interaction with one or multiple individuals. I have used it as a viewer for a conference only type seminar, as a team meeting situation with lots of viewer interaction, and as a one on one, in addition to viewing seminars with thousands of viewers using the Q&A option.

What do you dislike?

I wish there wasn't the long delay in connecting but overall it is very quick. I sometimes forget how to mute when on different devices but usually figure it out quickly. I also WISH I always knew from the start whether *I* would be using the camera or not. I feel like I am sometimes surprised by that.

Recommendations to others considering the product

If setting up a team type event, let participants know ahead of time if their camera will be capturing them during the meeting. This tends to be under-explained in the different ways I have see Zoom used and it can be surprising for first time users.

What business problems are you solving with the product? What benefits have you realized?

Zoom has made it possible to connect in a team setting from wherever I happen to be, without having to travel unnecessarily. I can remain with my family and still WORK, which is lifechanging.

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Zoom review by <span>Jose Q.</span>
Jose Q.
Validated Reviewer
Verified Current User
Review Source

"Zoom speed for your meeting needs!"

What do you like best?

Zoom is a very nice featured solution for meetings and webinars. Either from web or from a standalone application (desktop or mobile), you can easily schedule and host meetings for as little as one person or up to 49 (for simultaneous video feeds) and even more for screen sharing. Of course, you can integrate it with your popular calendar solutions (Exchange, Office 365, Google) with reminders and custom phone numbers for audio connections.

What do you dislike?

There's not much to dislike. I'd say in any case adding more third-party integrations.

Recommendations to others considering the product

Zoom is excellent for a startup and for a big enterprise alike. For starters, and as it's usual in these solutions, you have a free tier to use, which is unlimited for up to two participants (excellent for point-to-point support sessions), and for bigger parties you have a time cap of 40 minutes. Also, you can deploy it even on your mobile phones, which has been handy to attend webinars on the go (without the time restriction).

What business problems are you solving with the product? What benefits have you realized?

All our meetings, pre-sales and post-sales/support, are being held via Zoom Meetings. Most people that are unable to download apps either for system or policy restrictions; we overcame that limitation with Zoom via web. Also, on recorded sessions, we have more flexibility on Zoom (it can store video in MP4) to send it to our peers.

What Video Conferencing solution do you use?

Thanks for letting us know!
Zoom review by <span>Jeremiah K.</span>
Jeremiah K.
Validated Reviewer
Verified Current User
Review Source

"Free Chat Room That's Done Great"

What do you like best?

I like having an alternative to Skype. I enjoy the different features of Zoom. Like how there's an "instructor's feature." I did a webinar recently and it was awesome to use the instructor's feature. I was able to scan the group to see how many people were participating. I loved how everyone was able to type in questions and appreciated the layout of the comment section. I've never had connection problems which is great and has been a pain in the past. I love how I can also use it for personal online hangouts like with distant family. Being able to use it on my phone has really helped on the go!

What do you dislike?

Sometimes it can be difficult to send out the link to the meet up.. It can be a pain to share the link with people instead of inviting them to be my "friend."

Recommendations to others considering the product

Go for it! If you're debating about moving from Skype to Zoom, I highly recommend it.

What business problems are you solving with the product? What benefits have you realized?

Zoom has provided me with an easy and free way to have online business meetings. I use it weekly with my team, almost daily with my clients, and pretty much monthly through webinars. I've used it on a personal level with distant family members too. I like the simple layout, and all of its features.

Zoom review by <span>Lisa R.</span>
Lisa R.
Validated Reviewer
Verified Current User
Review Source

"More stable than google hangouts, but, not as intuative and has it's own hiccups. "

What do you like best?

You can have a standing, personal dial-in, or a specially scheduled dial in, which is nice for flexibility, making it easy to start a conference on the fly as needed, and also provides a fail-safe if your pre-scheduled channel isn't working.

What do you dislike?

It's not super-reliable. It's better than google hangouts, but, not by much. It will quit suddenly and require a log-out-log-in process to get back up and running. Also, the video function can be tetchy; but, all in all, does what it needs to do.

Recommendations to others considering the product

Be mindful of the chance for disconnection; let folks know that if you get disconnected that you'll log back in ASAP and to hang tight.

What business problems are you solving with the product? What benefits have you realized?

Collaboration with off-site colleagues/clients is a perennial challenge and zoom is a great option for connecting. It's relatively easy to use and flexible depending on need, so, def a great option for connecting remote groups and improving results accordingly.

Zoom review by <span>Muneeba F.</span>
Muneeba F.
Validated Reviewer
Verified Current User
Review Source

"Can't be a better video conferencing software than this"

What do you like best?

I like the ease with which I can set up and account and start using this software without any delay and disruptions. Zoom has an excellent audio and video quality, something many other software lack. At the most basic level, Zoom is free and there are costs for every other package. I even like the feature of screen sharing where I can share my screen with the other participants. Recording the meeting is also possible, again a feature other don't offer

What do you dislike?

I don't have many complains with the software other than the costs involved. This can only be afforded by large organizations as they have the financial resources. Small companies will only stick to the free or the lowest cost package but this will deprive them of a lot of other amazing Zoom features. Costs should be lowered

Recommendations to others considering the product

People who have regular interactions with their customers over the internet are highly recommended to use this software only. Win't ever regret it

What business problems are you solving with the product? What benefits have you realized?

My company has clients all over the globe. From Latin America all the way to South Pacific. This is where zoom helps. There are clients who I have never physically met but due to Zoom, I can actually call them my friends. Zoom's video conferencing feature is just the best. I have tried other software as well but this has fulfilled all my needs and wants. Excellent audio and video quality. Makes it almost look like 3D.

Zoom review by <span>Darrell R.</span>
Darrell R.
Validated Reviewer
Verified Current User
Review Source

"A real leader for Meeting Solutions"

What do you like best?

Good video quality and audio connection. The ability to integrate with many services and with any, convenient for you, calendars. The interface is simple and user-friendly for beginners. Handy mobile application, I do not use it often, but if I have to, it's not worth then the desktop version.

What do you dislike?

I would like to have integration with the services of auto-responders. In the rest, I have no complaints the service is just excellent.

Recommendations to others considering the product

A true leader among many competitors. Even a free version of the service has many functions and it is fully suitable for a small team. However, I want you to recommend a paid subscription, in which will be available a lot of useful features.

What business problems are you solving with the product? What benefits have you realized?

We have used Zoom for a long time, but only recently switched to the version for Business. If you use the free version, you understand that forty minutes for a group meeting is not enough. In the paid version, we no longer think about the time and can hold a meeting for a couple of hours. I also like the advanced meeting controls, such as enabling and disabling recording, encryption, live chat and notifications. There is also one gigabyte of memory in the cloud for recording our meetings. Also, a couple of features that are not particularly useful, but are pleasant as an addition, for example, branding our company in-group meetings.

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* We monitor all Zoom reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.