ZoomInfo

ZoomInfo

(741)
4.2 out of 5 stars

ZoomInfo is a growth acceleration platform delivering accurate and actionable contact and business information to empower your sales, marketing, and recruiting teams.

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ZoomInfo review by <span>Andrew T.</span>
Andrew T.
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Verified Current User
Invitation from G2 Crowd
Reviewed On

Zoominfo - prospecting necessity

What do you like best?

I use ZoomInfo on a daily basis to prospect and avoid calling into and working through gatekeepers. Having direct lines and emails are very useful for these aspects. I use their browser extension on company websites as well to gain more than contact information as well. I also like how I'm able to compartmentalize companies and furthermore, departments within. The "Job Title" input field can be used to further define your end result.

What do you dislike?

Because of the ineffectiveness and lack of development in other areas of ZoomInfo (besides "Search"), there is much I don't like or even use on ZoomInfo. There are many other platforms on the market now that can do exactly what ZoomInfo does, if not more! The Build feature would be effective if your company does not have another CRM (SalesForce, or something home-grown). However, it may be most effective with smaller companies who can't afford those big-box names.

Recommendations to others considering the product

ZoomInfo works best when used in conjunction with another prospecting tool, IE Sales Nav, or even LinkedIn works

What business problems are you solving with the product? What benefits have you realized?

ZoomInfo allows me to prospect and set up call sheets for the next day in order to effectively prioritize my calls per day. I am typically able to identify who I want to contact, but often get hung up on gatekeepers - in whatever capacity, whether it be their incompetence or their inability to let me through to the next level - using ZoomInfo, I'm able to bypass many of those barriers.

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ZoomInfo review by <span>Craig R.</span>
Craig R.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Best software for direct phone numbers.

What do you like best?

The amount of information is great. You always have the contact info available & direct phone numbers. I have not seen many sites give you direct phone numbers. Great site to use for prospecting. It also allows you to find the LinkedIn profiles in a breeze. Though it is a bit expensive but it is worth the extra cost when compared to other competitors.

What do you dislike?

It's slightly priced on the higher side & its not easy to export contacts. You have to use credits which is very hardly about 3000 & then in the long term you have to keep buying more to create lists & export contacts. There are a lot of contacts which is not updated for over 2 years. There is also no option for users to suggest that the contact is wrong, only an option to mark as a duplicate.

Recommendations to others considering the product

Go for it if your budget permits. It's a great too to get you the right contacts. You don't waste time on dial by name or speaking to the operators. You have to get multiple licences for every sales guy which is quite a task but okay when you see the benefits.

What business problems are you solving with the product? What benefits have you realized?

Finding the right phone numbers without having to go through the operator. Less wastage of time. It is crucial to have the right phone number as you can reach the prospect whenever you want. Where there is no dial by name, direct phone numbers is the way to go.

What Market Intelligence solution do you use?

Thanks for letting us know!
ZoomInfo review by <span>Martin Y.</span>
Martin Y.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

ZoomInfo Helps So Much

What do you like best?

I love zoom info. it helps a lot when i need to know the org updates of a company or need a contact's email/phone number. There's been many times where a lead will enter a wrong contact info and ZoomInfo helps me to retrieve the correct contact info. Makes prospecting a lot easier.

What do you dislike?

Most times it is accurate. There has been very few times where there is no info on the account i need but overall great.

Recommendations to others considering the product

ask for help/tutorial if you feel like youre not getting the most of it

What business problems are you solving with the product? What benefits have you realized?

Again this is helping me go above and beyond and finding key contacts in an organization that i need to go after. There's been many times where a lead will enter a wrong contact info and ZoomInfo helps me to retrieve the correct contact info. Makes prospecting a lot easier. So the problems being solved are finding right contacts to go after, the correct contact info, and the ability to help you source throughout a company and know who's involved in what function of the organization. I personally use it for HR and it helps me find the right HR contacts as well as the right people in Talent Acquisition to go after. From there it is not difficult to get the leads and contacts into salesforce. Once they are there I can prospect and go after the leads. So overall from a prospecting side it helps a lot.

ZoomInfo review by <span>Austin G.</span>
Austin G.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Good contact info, poor info on employee count, strong SFDC integration

What do you like best?

ZoomInfo's contact info is good. Phone numbers and emails are fairly reliable. Easy to import contacts into SalesForce when set up as a plugin. Also easy to search for accounts and contacts from within SalesForce, and import to create new contacts and accounts.

What do you dislike?

The employee counts are trash. Everything falls into a bucket (25, 50, 100, 375, etc.,) but when you look at the actual employees in the company, it can be far off from the stated number. For example, ZoomInfo says "375 employees" and when you actually click into the account to look at the employees, there might be 45.

Recommendations to others considering the product

It's a great tool for finding contact info for prospects. Not sure on the back end, but seems easy to connect to SalesForce, and strong ability to quickly import contacts on a one off basis, or in bulk. The contact information isn't perfect but is very good.

What business problems are you solving with the product? What benefits have you realized?

Ability to find companies, employees, and contact info is very good. Strong benefit for a sales organization.

ZoomInfo review by <span>Mackenzie S.</span>
Mackenzie S.
Validated Reviewer
Verified Current User
Organic
Reviewed On

You'll never find a perfect information scraping website

What do you like best?

This platform is good at giving extra information about people. I can find board memberships and past education. I can also easily access further information about those relationships at a click of a button. I like the search capability a lot, especially since you do not have to pay for access that information.

What do you dislike?

Like with all of these websites, none of them are perfect, the main issue is that not all the information is updated regularly and you MUST check your work.

Recommendations to others considering the product

I would recommend always checking your work on ZoomInfo. As previously stated, information is missing from the platform and you must make sure the people you are looking for still actually work at the institution you are looking up.

What business problems are you solving with the product? What benefits have you realized?

When you are creating a large database and need access to personal information, this is the best website to use. I have only tried out a few competitors, but based on that research, feel comfortable saying Zoom is superior.

ZoomInfo review by <span>David C.</span>
David C.
Validated Reviewer
Verified Current User
Invitation from the software vendor
Reviewed On

Zoominfo helps us connect to potential clients

What do you like best?

Zoominfo helps us connect to potential clients and saves us time searching for contact information. the best part for me personally is how fast that the information loads. It is really beneficial to be able to pull up info within seconds of someone and be able to verify that our records are correct. It saves us a lot of guesswork.

What do you dislike?

Sometimes we have experienced issues finding info that is completely up to date.

Recommendations to others considering the product

I would recommend this product. It has been great for our sales team, and helped save a lot of time and effort. Zoominfo is an efficient way to get in touch with the right leads and a trustworthy way to know that you are getting the right information for the right people.

What business problems are you solving with the product? What benefits have you realized?

It provides us with information much faster than we could get it in other ways. We use zoominfo to fill out missing information from our leads list and also to verify that the people we are contacting have the proper information. It really helps us have peace of mind that we are wont look silly asking for the wrong people or calling the wrong numbers when reaching out to cold leads.

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ZoomInfo
(741)