First, we really like that Zuberance has a complete Advocate marketing platform. This has allowed us activate our Advocates in multiple ways (reviews, stories, referrals, communities, and more) plus get insights about our Advocates all within a single platform. This has allowed us to maximize the value/ROI we’re getting from Advocate marketing plus reduce the cost/hassle of dealing with multiple vendors and “point tools.”
Second, we really like that Zuberance saved us a lot of time and money through their full-service model. Zuberance provides much more than Advocate marketing tools or technology. They also provide a full complement of professional and technical services, everything from planning through design, development, program management, custom reporting, and more. We didn’t need to add extra headcount when we engaged Zuberance. They did the work for us.
Lastly, we’ve always appreciated the speed at which they work and the passion and enthusiasm Zuberance has for our business. These guys are smart, diligent, and effective. They’re a partner in the very best sense of the word.
If all you’re looking for is a low-end advocacy tool, you may want to consider other options. But if you’re looking for a partner that can create a customized Advocate marketing program via a complete, turn-key Advocate marketing platform and services, then Zuberance is the best choice.
Our biggest problem when we started working with Zuberance was negative reviews and ratings on shopping sites. Zuberance solved that problem for us, increasing our ratings from 2.5 (poor) to over 4.0 (excellent) on these sites and helping us maintain or even increase these positive ratings.
In addition to increasing our online ratings, Zuberance also help us generate thousands of positive customer stories, testimonials, videos, and other content. Lastly, we also generated tens of thousands of referral leads through the referral application in the Zuberance Platform.