Mid-Market Usability Index for Social Media Management | Fall 2018

Social Media Management Usability Index

: Mid-Market

Usability scores for social media management are shown below. The chart highlights some of the factors which contribute to a product's overall Usability score. Ease of use, administration, and adoption data is shown in the table below.

Ease of Admin
Ease of Use
Meets Requirements
Other Factors
Score
Buffer
8.95
Sprout Social
8.90
Zoho Social
8.62
Kontentino
8.58
Facebook
8.56
Falcon.io
8.53
Hootsuite
8.47
Oktopost
8.36
HubSpot
8.33
TweetDeck
8.12
AgoraPulse
8.08
Sendible
8.04
SOCi
8.04
CX Social
7.86
Sprinklr Core
7.42
CoSchedule
7.39
Spredfast
6.69
Salesforce
6.62
Tracx
6.62

* Products are ordered by Index score. Products are ordered alphabetically if two or more products have the same Index score.

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