The ease of being able to find someone when I'm looking for their tags and access.
Our logins for our members do not seem to work too often. We are integrated with Infusionsoft, Imember360, Wordpress and Learndash and it seems that there is always a miscommunication at some point between them. Update passwords and login info through WP sometimes do not carry into IS. Sometimes when tagging users in IS to unlock access for a specific course, it does not travel through and talk with WP causing there to be a lockout. Chat time takes forever to get through the sue and about 75% they are helpful.
If it's your only platform working with wordpress, then I feel it is good. However if you have other platforms, I would really look into them and ensure they are ok to integrate with IS before wasting much time.
We are trying to solve how to better build our campaigns to make them easier on our end as well as for our clients. We do not want to bombard them with emails al the time to building and rebuilding our campaigns is key.