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Paychex Flex review by Tyler R.
Tyler R.
Validated Reviewer
Verified Current User
Review Source

"Basic but efficient product"

What do you like best?

I like that it is simple and seems very secure from the registration process - you can be sure that you are the only one accessing your data and that identity theft is unlikely.

What do you dislike?

I do not like the generic interface. I find that it isn't very easy to navigate and could be much more intuitive and user-friendly. It would be nice if they added quick help/walkthroughs to orient the user.

Recommendations to others considering the product

Definitely take a tour and get a demo from a sales rep. Make sure that it checks all your boxes. While it is a fine product, it may be lacking compared to other offerings you'll see.

What business problems are you solving with the product? What benefits have you realized?

For a telecommunitng company using direct deposit, this is how staff can view and print pay stubs and track accrual. It's a decent one-stop-shop for pay-related information.

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