Does SurveyMonkey track emails?
Their answers are automatically entered into one spreadsheet and the program keeps track of who has responded.
Review insights are derived from user reviews. Read this full review below for more details or read other user reviews of SurveyMonkey to get a bigger picture.
"More than just interview surveys!"
What do you like best?
Free version is probably fine for most user needs. It is helpful to have the customization templates. It is extremely easy to set up and collect data. I have found other uses beyond a typical interview survey. For example, I have to collect yearly updates from organizations I work with. Instead of having them send back individual responses via email, I direct them to a survey monkey page with the questions. Their answers are automatically entered into one spreadsheet and the program keeps track of who has responded.
What do you dislike?
Sometimes it can be a bit clunky to format the questions if you want to do something that is outside of the template.
Recommendations to others considering the product
Try it, you will like it. There is a FREE version with plenty of features.
What business problems are you solving with the product? What benefits have you realized?
Easy method of data collection for more things than formal interview surveys.
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