Wrike has a very clean, user-friendly interface. You don't have to hunting for your work or get hung up on technical glitches or errors - you see what you need to see, when you want to see it. I like the different pipeline stages you can use as a multi-person project progresses.
I would like to see additional views, especially a calendar view so you can get a better overview on how everything is scheduled out. Would like to see Wrike extensions on Firefox too, not just Chrome.
Look at it closely compared to other systems like Asana and Trello before making a decision.
We have a lot of back-and-forth between teams, and Wrike makes that easier to deal with. As a result, there's less frustration on an individual level and higher productivity across the department.