Saves me so much time and now I have all of my leads and contact organized. There are a lot of features for a great price. Zoho is the first CRM that I ever used and for me it easy to learn. When I do have a question the live chat gets me going again fast. .
Not really anything that stands way out. Sometimes I find things that I need it to do and can't but I always find a good work around. Would be nice if the Outlook extension would 2 way sync my email and the Quickbooks connector would 2 way sync but I found a work around that works ok.
If you are a small company with a small budget and need a complete CRM, Zoho is the answer.
Keeping my leads and communications organized.