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Cookie Policy

This Cookie Policy describes how G2 Crowd uses cookies and other technologies to provide you with the best possible experience on the Site, keep your account safe, track and understand usage of the Site, and show you relevant advertising.

We use cookies for authentication and functionality, security, preferences and features, and to conduct anonymous analytics and research. These cookies are placed automatically on your device when you visit our Site, since we consider them necessary to use some key functionalities of the Site. There are other cookies that we will only use with your prior consent, specifically third-party advertising cookies and analytics and research tools that collect some type of personal data. In any case, you can opt-out or delete all of them at any time.

A cookie is a small text file placed onto your device that helps us recognize you on the Site and remembers your preferences. Cookies may also be set by other websites or services that run content on the specific page you’re visiting. We work with various partners for advertising, marketing, and analytics (“G2 Crowd Partners”), and you can learn more about these partners and their use of cookies here.

What types of cookies does G2 use?

G2 Crowd uses “session cookies” and “persistent cookies.” Session cookies are temporary cookies that are erased when you close your web browser. A persistent cookie remains on your device until it expires or until you manually delete it. We also use “first-party cookies” – cookies that are set by us – and “third-party cookies” or requests that allow other third-parties to have access to the information collected.

What are cookies used for?

Cookies are used to help us understand how our Site is being utilized, to recognize you when you visit our Site, remember your preferences, and to allow us to bring you relevant advertising.

Purpose Description
Authentication and Functionality These cookies help us to determine whether or not you are signed into the Site and to keep you signed in as you access or use different pages and features on our Site. See more information here. To opt-out follow the instructions here.
Security We use these cookies to enable and support security features, detect malicious activity, and protect your data from unauthorized access. See more information here. To opt-out follow the instructions here.
Preferences and Features These cookies are used to enable features on the Site, including sharing content to your social networks, opt-out requests, logging in with your LinkedIn account, filling out forms more easily, using live chat, and showing you the right information on our Site. See more information here. To opt-out follow the instructions here.
Advertising These cookies are used to deliver, evaluate and improve advertising, both on and off our Site. These cookies also help us or our advertising partners determine whether we’ve shown you an ad, how it performed, or provide information about how and when you interacted with an ad. See more information here. To opt-out follow the instructions here.
Analytics and Research These cookies are used to identify and fix errors, understand how visitors use our Site, research and test different features, and analyze how visitors arrive at and use our Site. See more information here. To opt-out follow the instructions here.
Authentication and Functionality

You may not be able to log into our site or use some functionalities such as sharing content to your social network if you opt-out of these cookies.

Source Personal data collected Retention Period
G2 Crowd Session identifier, geolocation, device and IP address. 13 months
AddThis Cookies based on AddThis do not collect personal information but are used to allow Site visitors to share content through their social network accounts. 13 months
Security

G2 Crowd may not be able to quickly address errors or know that an error is occurring if you opt-out of these cookies.

Source Personal data collected Retention Period
Cloudflare We use Cloudflare tools to protect our site from security threats. No personal data is collected. 13 months
New Relic We use New Relic for error tracking. Session
Preferences and Features

You can opt-out of these cookies and keep using our Site, but you may not be able to share content to your social networks and we will not be able to offer you a personalized experience.

Source Personal data collected Retention Period
G2 Crowd No personal data is collected. We use session identifiers to show you relevant content on our Site 13 months
G2 Crowd Name, email and company information is stored when you fill a form so you don’t have to fill it again 13 months
LinkedIn Geolocation, device and IP address is collected for authentication when you choose to log in with your LinkedIn account 6 hours to 2 years
Live Agent We use Live Agent to provide a chat tool on our site. Information collected include geolocation, session identifier, device and IP address 13 months
G2 Crowd In order for G2 Crowd to recognize that you have opted out of certain G2 Crowd cookies, we will have to place an opt-out cookie on your device so we can know not to set other G2 Crowd cookies the next time you visit. 13 months
Vidyard We use Vidyard to display video reviews on our Site. Session/2 years
Advertising

We request your consent to use these cookies, and you can also opt-out at any time.

These cookies can help us serve relevant ads to you more effectively. G2 Crowd does not serve any ads on our Site, however you may be served G2 Crowd Partner ads on third party websites based on information collected about your prior usage and viewing history on our Site.

Data we collect for advertising purposes includes usage of the site, IP address or mobile device location information (but only to the extent you have enabled location tracking on your device), and may include information from the G2 Crowd Partners we use to help deliver relevant ads to you.

For information about how you can opt out of receiving targeted advertising from many third-party providers, please visit the DAA’s aboutads.info website: http//www/aboutads.info/choices/. For information about how you can opt out of G2 Crowd’s collection and use of your information, please review “Your choices with respect to the collection and use of your information” below.

Source Personal data collected Retention Period
AddThis We use AddThis to allow you to share certain of our Site content with your social networks. Information collected includes browser/device type, IP address, and geolocation. 13 months
DoubleClick These types of cookies are used for retargeting, so we can show you relevant ads based on your activity on our Site after you leave it. Information collected includes an identifier, and sometimes your geolocation, device type, and IP address. 2 years
LinkedIn These types of cookies are used for retargeting, so we can show you relevant ads based on your activity on our Site after you leave it. Information collected includes an identifier, and sometimes your geolocation, device type, and IP address. 180 days
ownerIQ These types of cookies are used for retargeting, so we can show you relevant ads based on your activity on our Site after you leave it. Information collected includes an identifier, and sometimes your geolocation, device type, and IP address. 15 days
SiteScout These types of cookies are used for retargeting, so we can show you relevant ads based on your activity on our Site after you leave it. Information collected includes an identifier, and sometimes your geolocation, device type, and IP address. 1 month/1 year
Tapad These types of cookies are used for retargeting, so we can show you relevant ads based on your activity on our Site after you leave it. Information collected includes an identifier, and sometimes your geolocation, device type, and IP address. 2 months
Facebook These types of cookies are used for retargeting, so we can show you relevant ads based on your activity on our Site after you leave it. Information collected includes an identifier, and sometimes your geolocation, device type, and IP address. 90 days
Salesforce DMP These types of cookies are used for retargeting, so we can show you relevant ads based on your activity on our Site after you leave it. Information collected includes an identifier, and sometimes your geolocation, device type, and IP address. 180 days
Centro These types of cookies are used for retargeting, so we can show you relevant ads based on your activity on our Site after you leave it. Information collected includes an identifier, and sometimes your geolocation, device type, and IP address. 1 month/1 year
JD Power These types of cookies are used for retargeting, so we can show you relevant ads based on your activity on our Site after you leave it. Information collected includes an identifier, and sometimes your geolocation, device type, and IP address. 1 month/1 year
Hubspot We use Hubspot to identify your preferences so we can personalize our marketing emails. Information collected includes your visits to our Site, geolocation, device type, and IP address. Session/10 years
Analytics and Research

We ask your opt-in consent for certain analytic cookies that collect some type of personal data. The rest of the analytic cookies do not collect any personally identifiable information, but are necessary for us to understand how visitors interact with our Site and to be able to optimize our Site and licensed content. In any case, you can opt-out of all our analytic cookies at any time and carry on browsing normally.

Source Personal data collected Retention Period
Google These cookies are used to collect website statistics and track conversion rates. No personally identifiable information is collected. 1 month/180 days
Google Analytics We use Google Analytics to generate statistical data on how our visitors use our Site. We use IP masking to ensure that no personally identifiable information is collected. Session/2 years
MixPanel We use MixPanel to better understand users’ interaction with our Site. Information collected includes geolocation, device type, and IP address. 13 months

Do Not Track Signals

G2 Crowd does not currently respond to ‘do not track’ signals.

You can control and delete these cookies through your browser settings as follows:

Your choices

To opt-out of advertising or analytic cookies you can also use the following tools:

Type of cookie Source Opt-Out tools
Advertising DoubleClick Opt-Out choice
  AddThis Opt-Out choice
  OwnerIQ Opt-Out choice
  SiteScout Opt-Out choice
  Centro Opt-Out choice
  JD Power Opt-Out choice
  Tapad Opt-Out choice
Analytics and Research Google Analytics Opt-Out choice 1 and 2
  MixPanel Opt-Out choice

You can also contact us if you have questions or need support to opt-out.

Contact

We will keep working on providing more choices and information on our privacy practices, but if you have questions or concerns regarding our use of cookies you can contact us at:

privacy@g2crowd.com

Last Updated: May 25, 2018