Billing and revenue management operations that provides revenue assurance can be a strategic enabler for communications service providers (CSPs) competing in the digital ecosystem. Billing can also be a make or break experience for consumers and enterprises, who will switch providers if unsatisfied.
The ability to access and enable data, provide intelligent, accurate, and consistent insights, at the point of need - closing the gap between the decisions taken and outcomes achieved, is elevating the finance function beyond transactional value to a strategic business partner.
Javelin Group, part of Accenture Strategy, provides strategy consulting and digital transformation services to the world's leading retailers and consumer brands. Javelin Group helps clients improve their competitiveness by anticipating and responding to the rapid changes in customer shopping habits and retail technologies.