Comprehensive concierge application supporting information and bookings for attractions, events, tours and restaurants, as well as luggage, parcel and transportation operations.
Automate and track handling of guest requests, complaints and internal work orders from assignment to escalation and follow up.
FCS CosmoPMS is easy-to-use property management system designed for small hotels from the ground up.
Manage your preventative maintenance program, engineering service requests, equipment and supplies.
A complete gateway solution for providing guest data, call accounting, billing and a wide range of interface hub capabilities with all major PMS and PABX systems in the market.
Optimise and coordinate your housekeeping and cleaning operations across your guest rooms and public areas.
Manage and track laundry and linen activities including inventory, cost and revenue.
Track and document guest complaints and incident recovery processes including escalation, compensation and follow up.
Robust voice and digital messaging system compatible with all major PMS and PABX systems in the market.