Lexer dashboards help drive Customer Engagement, Personalisation and Insight throughout a business; while ensuring security, privacy and high user engagement thanks to simple visualisations and turnkey integrations with other Engagement, Personalisation and Insight platforms.
Lexer Engage is a social customer service tool helping companies provide world class customer care across Facebook, Twitter and Instagram with insightful profiles on each customer, full contact history, status management, team analytics and NPS/CSat monitoring.
Lexer Identify is a customer insight & activation tool helping companies uncover valuable insights with the most comprehensive customer and prospect data set available and create segments you can target in CRM, Advertising and eCommerce.
Lexer load and enrich disconnected data, enabling clients to interrogate and automate decisions of consequence. With Lexer, behavioural data becomes accessible to business through cutting edge tools. Build a view of your audience to discover actionable insights that decrease risk and increase yield.