Mi9 Mosaic Clienteling guides retail associates through proven best practices of effective selling with an omni-channel view of the customer. Mi9 Mosaic Clienteling is a powerful relationship selling system designed to enhance customer engagement and augment the customer experience at every step of the customer journey. This robust solution leverages real-time visibility into customers’ omni-channel activities and provides engaging features such as wish lists, preferences, and a virtual closet, enabling retailers to bank on increased wallet share and improved loyalty.
Mi9 Order Management System is an integrated Order Management System that allows retailers to efficiently and intelligently manage orders across all channels. This full-featured Order Management System enables you to fulfill orders quickly, efficiently, and in the ways your customers want. Mi9 Order Management provides a single, global view of all available inventory to intelligently source order items, regardless of channel. The system ensures that the business can meet current and future customer demand while optimizing inventory, logistics, and asset utilization.
Mi9 Point of Sale enables retailers to create engaging shopping experiences with tools that transform associates into customer, inventory, and selling experts. With Mi9 Point of Sale, retailers can use mobile technology to engage customers and run their businesses in new and exciting ways. The solution can run on your choice of hardware including tablet, till, and workstation using iOS, Windows, or Android operating systems, making it a must-have for line busting and special sales anywhere in the store.
Mi9 Retail is passionate about helping retailers create great experiences for their customers – online, in-store, and on any device. We know that great retail experiences happen when optimized inventory management intersects perfectly with well-executed customer engagement strategies to deliver higher customer loyalty, better margins, and a more engaged workforce. Our solutions for merchandise management, digital commerce, and store operations are used by leading retailers across the globe. The company is headquartered in Miami, FL, with operations in North America, Europe, and Asia.