NEC Contact Center addresses a call centers critial business objectives from its ability to respond and measuring its preformance to customer satisfaction and management effectiveness and fostering customer loyalty.
NEC is a provider of Internet, broadband network & enterprise business solutions dedicated to meeting the specialized needs of its global customers.
Enterprise Gateway is NEC's next-generation solution for cloud-based integration.
Deutsche Telekom AG is a German telecommunications company headquartered in Bonn.
RSConnect Suite allows the retailer the ability to manage their multi-store operations through the internet.