YouMail is a contact center infrastructure software tool. Founded in 2007 by Alex Quilici, Ken Brickley, and Miles Valentine, the Irvine, California company enables users to handle, route, and respond to phone calls with its highly accurate caller ID and smart blocking technology.

YouMail Platform

YouMail’s flagship app is a contact center infrastructure tool that enables users to auto-reply, block calls, transfer calls, create custom voicemail greetings, access highly accurate caller ID, and more. The tool, founded in 2007, has both a free and paid service. Primarily, YouMail is intended for professionals. When using the app, users can screen calls, create professional and personal greetings, and transcribe voicemails to text or email. YouMail is available to users in three separate tiers of pricing and functionality. Their free offering is able to block robocalls and upgrade a voicemail box to a visual voicemail service. YouMail Plus, which starts at $5 per month, features additional capabilities like free conference calls, message storage, transcribing voicemails, and more. YouMail Professional starts at $10 per month and has all of the functionality of YouMail Plus, with professionally recorded greetings, professional auto-reply, live connect call routing, voice message routing, professional call routing, and a second phone line with a vanity phone number to separate business and personal calls.

YouMail Screenshots

Review Summary

YouMail has 11 reviews on G2 Crowd, 1 of which came from within the last year.
Multiple reviewers highlight YouMail's:
  • Better at meeting requirements
  • Better at support
  • More usable
Most Recent YouMail Review
Don not get this App
Reviewed On May 14, 2018


According to G2 Crowd Data, YouMail's main competitors in the Contact Center Infrastructure space are:

Funding and Acquisition History

Headquartered in Irvine, California, YouMail was founded in 2007 by Alex Quilici, Ken Brickley, and Miles Valentine, and is currently lead by Alex Quilici as CEO. Since its founding Since its founding, YouMail has received a total funding amount of $19.9 million in multiple funding rounds, led by VantagePoint Capital Partners, Wavemaker Ventures, the Tech Coast Angels ACE Fund, the CrunchFund, the Tech Coast Angels, and private investors. YouMail is currently privately funded.

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